Win32:Evo-gen[susp] and Win32:Malware-gen

Viruses and worms
1

Today everything started getting sent to Virus chest. Almost all of them are from Original Location C:\Program Files\Google\Desktop\Install(f902f340-6b 10- 19a…

There is over 50 items in the last few hours of Win64:Sirefef-A (Trj) & Win32:Sirefef-BTT (Trj)

Anyway I do not know what to do next and would appreciate any advice for next step. I have tried the
http://forum.avast.com/index.php?topic=139332.0 page but it won’t let me go past the first download of the AdwCleaner.

What am I doing wrong?

2

Can you temporarily disable Avast protection?

These files could be a huge false positive.

But please follow the instructions from the thread you posted.

3

Ok…Avast has been disabled. Now it says that adwcleaner.exe contained a virus and will not install. Any suggestions?

4

Monitoring…

5

Are you downloading it from the link which is given hehe: http://forum.avast.com/index.php?topic=53253.0

Please follow the instructions there and attach the logs.

6

Steven thanks, I’ll take it from here :smiley:

Julcan, do you have USB flash, and access to another PC so we can download required tools to get rid of this malware…

7

Yes I do. The second computer & usb drive are ready for instructions

8

Ok, download the tools to USB, and transfer them to another computer. Then follow the instructions for every tool…

  1. Please download ComboFix by sUBs from here and save it to your Desktop.
    If you are unsure how ComboFix works please read this guide carefully.
    note: ComboFix must be downloaded to your Desktop.
  1. Temporarily disable your AntiVirus program.
    If you are unsure how to do this please read this or this Instruction.

Instructions how to disable avast:

[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
[*]=> Again, right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.

Note: Do not forget to turn on this option after the cleaning.

  1. Run ComboFix. Click on I Agree!

ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.

  1. When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
    Attach log reports ( ComboFix.txt) back to topic.
9

Just to be clear (I don’t want to mess anything up), I am starting with the AdwCleaner and than moving down the list and the final item would be the ComboFix. Is that correct?

10

No, start only with ComboFix for now…

11

Here is the ComboFix log report. What do I do now?

12

Looking good, let’s search for remnants :slight_smile:

We’ll have several steps. Take it easy, and execute one by one…

Step 1.

  • Go to following folder → C:\Qoobox
  • Find folder named Quarantine and archive it (zip, rar)
  • Upload the archive on: http://speedyshare.com/
  • Copy the download link here

Step 2.

Please go to: VirusTotal

[*] Click the Choose File button.
[*] Please copy/paste the following text into the ‘File name:’ box:

c:\windows\servicing\TrustedInstaller.exe

[*] Click Open then click the Scan it! button just below.
[*] This will scan the file. Please be patient.
[*] If you get a message saying File already analyzed: click Reanalyse
[*] Once scanned, copy and paste the URL from your browser address bar in your next reply.

Step 3.

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

[*]Click on the Scan button.
[*]After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

[*]After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
[*]Post logfile will also be saved in the C:\AdwCleaner folder.

Step 4.

Please download Farbar Service Scanner and run it on the computer with the issue.
[*]Make sure the following options are checked:

[*]Internet Services
[*]Windows Firewall
[*]System Restore
[*]Security Center/Action Center
[*]Windows Update
[*]Windows Defender

[*]Press “Scan”.
[]It will create a log (FSS.txt) in the same directory the tool is run.
[]Please copy and paste the log to your reply.

Step 5.

Please download Farbar Recovery Scan Tool by Farbar and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

13

Ok, procede with other steps. Link will be removed by moderator as a precaution :slight_smile:

14

Here is the URL from the next step:

https://www.virustotal.com/en/file/6c7995e18f84e465c376d1d5f153c15acb66cdea86ee5bf186677f572e7e129b/analysis/1384122714/

15

Here is the log file for AdwCleaner.

16

Here is log from Step 4.

Farbar Service Scanner Version: 10-11-2013
Ran by Jules (administrator) on 10-11-2013 at 16:52:57
Running from “C:\Users\Jules\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Z1KXU6CV”
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal

Internet Services:

Connection Status:

Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:

Firewall Disabled Policy:

System Restore:

System Restore Disabled Policy:

Action Center:

Action Center Notification Icon =====> Unable to open HKLM.…\ShellServiceObjects{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.

Windows Update:

Windows Autoupdate Disabled Policy:

Windows Defender:

Other Services:

Checking ServiceDll of RemoteAccess: ATTENTION!=====> Unable to open RemoteAccess registry key. The service key does not exist.

File Check:

C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2013-10-09 21:13] - [2013-09-13 18:48] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2013-10-09 21:13] - [2013-09-07 20:07] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2013-08-14 05:34] - [2013-07-08 22:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9

C:\Program Files\Windows Defender\MpSvc.dll
[2013-07-09 15:30] - [2013-05-26 22:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47

C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

17

Here are the final log reports from Farbar Recovery Scan Tool.

18

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

cmd: netsh winsock reset
cmd: ipconfig /flushdns
C:\Windows\assembly\GAC\Desktop.ini
C:\Users\Jules\AppData\Local\temp
AlternateDataStreams: C:\ProgramData\TEMP:7DC06387

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.

Tell me, how are the things now, do you still have any problems?

19

Here is the Fix log.

So far everything seems to be running okay. There is no longer anything in the “virus chest” and the red warning message hasn’t come up for quite a while.

Is there anything else that I need to do?

20

You need to remove the tools :slight_smile:

Please download DelFix by “Xplode” to your Desktop.

Run the tool and check the following boxes below;

[] Remove disinfection tools
[] Create registry backup
[*] Purge System Restore

Now click on “Run” button. Wait for the programme completes his work.
All the tools we used should be gone.
Tool will create and open an log report (DelFix.txt)
Note: The report will also be stored on C:\DelFix.txt

I don’t need DelFix log report.

From Control Panel, uninstall outdated Adobe Reader and Java, and download/install latest versions…

Stay safe :slight_smile: