Hello,
I just reformatted my computer and then downloaded avast. I ran a full scan and it detected Win32:Malware-gen. I ran the boot scan and attempted to move the file but it was unsuccessful. I received the following message.
Error: The operation is not supported for this type of archive. (42111)
I would like to know if this could be a false positive considering I just reformatted the computer before I ran the full scan? Any help would be appreciated!
Here is a screen shot of the results.
it is a generic detection… so chanse of FP is bigger. it is also located ina restore point (system volum information) so not possible to find out…
i guess it is a copy of what was detected and moved to chest in your pic nr#2
so delete your restore points and create new and the detection should be gone
Hello Pondus,
Thank you for your reply. You mean I should delete the results in the “Action” section in photo #2 and photo #3? Then I should run a full scan again to make sure it is not detected again? If there is no detection then I should be all good?
as long as the infected restore point is still there it will be detected again…
so you disable restore points…reboot and enable it again