I cannot get rid of a win32 pup-gen virus that is in c:\programdata\dell\dellstage\updates\update_1.5.420.0. I have downloaded the suggested scans and they all come back clean but if i do a boot scan with avast it comes up every time and it will not repair, delete or move to chest. Can I just delete the update file?
PUP = Not a virus - PUP (potentially unwanted program)
http://searchsecurity.techtarget.com/definition/PUP
it is a warning that you have a program that can be used for good or bad if abused…like a commercial keylogger for example
that is also why PUP scan is turned off by default on the default quick/full scan
c:\programdata\dell\dellstage\updates\update_1.5.420.0.as you see the program belongs to DELL
http://www.dell.com/us/p/stage/pd
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=408171
So it sounds like you are telling me it’s not a problem and I should quit freaking out. :-[ Thanks for the info.