I thought I cleaned the thing but it keeps putting tmp files
“C:\Documents and Settings\Name\Local Settings\Temp”;
“C:\WINDOWS\Temp”
in those directories and everytime I run avast again it finds a new
trz*.tmp file in one of those two directories
where * represents a numeral or abc
what’s my problem
so far I’ve just been moving all the tmp files to the chest and it originated as c:\windows\system32\TFTP3580
Tried to start Avast in Windows safe mode? Or use an Onlinescanner:
http://www.bul-online.de/av/onlinescan.shtml
If that does not solve your porblem, feel free to post a hijackthis log: www.hjt.klaffke.de/en
oddly enough I got rid of it then by just doing a clean of my temp dirs with window washer but its back again sorta cos I turned the protective gear off, um yeah I’ll try the safe mode thing
when I got rid of it before or thought I did, the scanner couldn’t find it again after that and nor could an online scan, I used housecall at whatever site thats at.
no one out there know of a cleaner for it.
Since the infected files are in one of your temp folders, it is very likely a application (virus/trojan/spy-/adware etc) places them there. I suggest you click on the link in my signature and do as explained there. See if that solves the problem. Don’t forget to let us know ofcourse 
I’ve ran hijack this and I’m familiar enough with my system to know that nothing stands out as unusual within it
so I didn’t copy/paste the log - tho today my av can’t find the trojan/virus anyway