After spending many long hours with the tech guy from D link we determined I have a virus. Avast found it Win32.siveras-B (Expl)
but it cannot get rid of it . It reccomends moving to chest but it is located in C\windows\memory.dmp file and error says file to large, go figure.
Can anyone talk a guy through this. It is totally messing with my wireless my adapter says working fine but it won’t pick up any networks.
Any help would be great, Thanks
It is too big, the file size that is as a memory dump is as big as your installed memory.
Memory Dump File - The memory.dmp file is created when your system crashes it contains what is in memory at the time of the crash, which could have contained malware. It could be as large as your memory so may not be allowed to send to the chest without changing the settings.
If you have the tools and experience you can examine this file to help discover why the crash happened, if you don’t have this experience and tools, it is worthless to you. The older the file is the less worth it is also.
If windows were to crash again then it would create a new memory.dmp file if one wasn’t present or replace any existing one. So there really is no downside to deleting this memory.dmp file.
However, this file is inert and shouldn’t be messing with anything, so there is likely to be something else wrong, whether this is software/hardware or malware I really don’t know.
If you haven’t already got this software (freeware), download, install, update and run it and report the findings (it should product a log file).
MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later. - 2. SUPERantispyware On-Demand only in free version.
Don’t worry about reported tracking cookies they are a minor issue and not one of security, allow SAS to deal with them though. - See http://en.wikipedia.org/wiki/HTTP_cookie.