Need help, my notebook affected by Win32:Somoto-J [PUP]
Let me know if this stops the alerts
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
IE - HKLM\..\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}: "URL" = http://feed.snapdo.com/?publisher=Somoto&dpid=Somoto&co=MY&userid=245bc577-4514-c4cd-631f-00c2391768d8&searchtype=ds&q={searchTerms}&installDate=16/11/2013
FF - HKCU\Software\MozillaPlugins\@tightropeinteractive.com/Plugin: C:\Users\acer\AppData\Local\TNT2\2.0.0.1663\npTNT2.dll File not found
FF - HKCU\Software\MozillaPlugins\@tnt2ghost.com/Plugin: C:\Users\acer\AppData\Local\TNT2\2.0.0.1663\npTNT2ghost.dll File not found
O2:64bit: - BHO: (gRReAtsaver) - {3232F8A4-833A-1767-761A-98B1E08E41C7} - C:\Program Files (x86)\gRReAtsaver\JBF6CWRId6.x64.dll ()
O2 - BHO: (gRReAtsaver) - {3232F8A4-833A-1767-761A-98B1E08E41C7} - C:\Program Files (x86)\gRReAtsaver\JBF6CWRId6.dll ()
O3:64bit: - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
[2014/02/01 10:10:27 | 000,000,000 | ---D | C] -- C:\ProgramData\55-55-72-55-55-55
:Files
C:\Users\acer\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhginciadcflgadddidhmkdagcdbpfdm
C:\Program Files (x86)\gRReAtsaver
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Dear essexboy,
Please find attached after I run OTL - Quick scan
Dear essexboy,
Please find attached text file after I run AdwCleaner for your reference.
How is the computer behaving now ? Any more alerts
Now I run my Avast Antivirus… will update the result.
The PC is fine now. Thank you very much for your support.
In that case methinks I will send you on your merry way
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe
Dear essexboy,
Noted with thanks. Thanks for your advise.
My pleasure