Hello again! I have acquired a Toshiba laptop and have been working at getting it running. Finally have things moving along pretty well but have run across an infected file I cannot do anything with. When I did a boot scan with Avast this is the message that I got.
Windows\System32\servoces.exe is infected by Win32:Srefef-AII (Rtk)
I could not remove or delete the file. Before doing the boot scan I had installed Malwarebytes and during that scan I got a blue screen twice so I removed Malwarebytes for now.
Thank you everyone! Hopefully soon I will be posting in the virus forum. Having some difficulty. The Malwarebytes did the quick scan but on reboot I had two blue screens so after the second one I am running in Safe Mode with Networking. Running the last suggested scan now and then will post. Unfortunately I don’t think I will be able to retrieve the Malwarebytes log. Be talking to you guys soon in the other forum.
Thanks again!!!
For those of you monitoring this post, I have posted in the Viruses and worms forum subject Win32:Srefef-AII (Rtk)
Essexboy you have helped us a number of times on our computers and I think you are the one that helped when I was repairing a friends laptop. She had the Green Dot virus, I think that is what it was called.
