These beauties just poped up after a endless shutdown loop that possibly it’s creating…
Any info would be greatly appreciated…!
And Avast won’t repair them, I get an error message from Avast…?
2224 Sign of “Win32:Trojan-gen. {Other}” has been found in
“E:\WINNT$NtUninstallKB841873$\netapi32.dll” file.
2224 Sign of “Win32:Trojan-gen. {Other}” has been found in “E:\WINNT\ServicePackFiles\i386\netapi32.dll” file.
W2K Dell Box
Avast Pro Trial A/V
Outpost Trial Firewall
There are already many threads on this board that tell how to deal with it, use the search function.
I had that exsact virus earlyer, it was detected by the resident scanner on start up, i press “remove compleatly from your system” in the middle of the warning, it then started the virus cleaner up and ran it, then removed it compleatly, did this not happen for you?
If not, try downloading the virus cleaner from the avast! website here , http://www.avast.com/eng/download/programs/avast_virus_cleaner.html
–lee
no…this particuliar box seldom reboots as per its function.
however, upon doing some maintenance today a reboot was performed and then the computer simply shutdown automaticly in an endless loop pattern.
does avast have a realtime memory scanner like f-prot…?
and is there a pre-boot scan function available in avast…?
thankx…
thankx for the cleaner link but unfortunately the fix for this trojan is not listed and as for the searching of the forum on ealier discussions, I did that already.
I did not find one fix mentionined just shout of a restore…unless I missed something amongst the many, many posts…which could be my short sightedness after nearly going mad and bling trying to sift through them all…
Trojan-gen is covered on this board many many times. You didn’t search well.
Run the hotfixe cleanup from here
After that, reboot and do a new scan. If the problem is solved… Nothing else need to be done, if not… Follow the instructions on the page in my signture.
I’ll try out as you say…
Yet, I’m curious as to what is happeining when all of the hotfilxes are removed…?
Do they need to be reinstalled…?
Am I at risk until they are reinstalled…?
No, the hotfixes will NOT be removed !
Only the uninstallers for them and some other things MS puts on your system which you don’t need after installation of the hotfixes
thanx for the info…
Can you send the netapi32.dll file to virus@avast.com, please?
yes, although I don’t know how to …?
also, I’m curious whay avast did not stop this virus…?
I thought I was in good hands with avast…?
I appreciate all the discussion board help but I am nervous about getting more viruses.
I came from Symantec NAV and was happy about AVAST’s support.
But now I don’t know where to turn…?
Is there no suth thing a complete protection…?
And how much of a learning cure does a user need for all this…?
YOur candid reply would be greatly appreciated…
I had the same trojan/same infected files, but since the vps update today, mine no longer detects it, so Im guessing it was the false positive talked about earlier…
I think that it’s more than a false positive because…
The infected computer would endlessly shutdown on its own as is it were on some kind of merry goaround.
It would have to be a coincidence then that with the false positve their is a failure as well…
What do ya think…? 
yes, although I don't know how to
Ok, find netapi32.dll on your computer then zip the file up by right clicking the file and selecting “winzip”, and then “add to zip file” , ten it will bring a box up, make sure you check “encrypt added files” , then press add and go though the options then choose a password.
Then email the zip file to virus@avast.com , make sure you tell them them the password in the email, and any other information such as where you found it.
also, I'm curious whay avast did not stop this virus
The resident scanner can not pick up everything, viruses are programed to bypass them. Normaly they can’t, but it can happen.
That is why all scanners ask you to do a scan a least once a week, this is so you can make sure nothing got by.
I thought I was in good hands with avast
You are, have you seen the latest VPS update, its pritty big.
But now I don't know where to turn
Well on one hand you have norton, which slows the pc down alot and has very little support, and then you have avast! , which keeps your pc fast and has very good help.
Is there no suth thing a complete protection
Unfortanatly no, there are just to many viruses/trojans out there, millions of them, its near impossible to detect them all, no anti-virus can.
But you can use online scanners such as Trend micro if you would like a second opinion while still using avast.
And how much of a learning cure does a user need for all this
Im not 100% sure what you mean by this, if you mean is it usfull to know more about theats, then yes, but its not composary.
–lee
lee,
Many thanks for your speedy reply.
YOu have addressed my questions well…!