I have seen threads similar to my topic yet different. I have this popping up every 5 sec. win32:trojan_gen {other}. It prevents me from going on line and from basically doing anything. I am running xp professional. I have run 2 different adware removal programs and two different virus scanning softwares and I can not remove this. I have run the Hijack this program but I can’t figure out what to do with the results. Can anyone help me? Please.
I can make some suggestions (hope they can help in anyway…):
Have you tried to delete the temporary Internet files? To do this go to Internet explorer >Tools > Internet options > Delete files > Click delete all offline content (just to be sure) > click ok. It might take some time to delete them.
Disable (and enable it after) System Restore: Start > Control Panel > System > System restore > Disable > Click Apply > Enable it again > Click Ok
Schedule a boot-time scanning: Start avast! > Right click the skin > Schedule a boot-time scanning > Select for scanning archives > Boot