I am running window xp and Avast detected a WIN32:VB-JOC treat, my c:\program files\common files\wise installation wizard.…\txpupd.exec has been infected as well as 2 system vol information\restore.…
It is however unable to delete, fix, or put it in the virus vault. I am getting error: the operation is not supported for this type of archive (42111) when I try to move it to virus vault.
What can I do to get rid of this problem please?
Try running this
Malwarebytes Anti-Malware 1.46 http://filehippo.com/download_malwarebytes_anti_malware/
always run update before you scan so you have the latest database
click the remove selected button to quarantine anything found
you may post the scan log here
Ran malwarebyte again this morning and it found nothing.
Another forum suggest it may be a false alert.
"I think you’ll find the executable Avast is detecting is compressed inside a cab file that is part of a wise installer package (which is why it can’t be moved to the Virus Chest). Wise Installer software is now part of Symantec (Norton)
I think it’s a false positive on Avasts behalf. "
Just notice another poster here has another problem removing a suspected virus and has updated his Avast a couple of days ago. I upgraded mine yesterday and Avast ask me to restart my computer. First time it ask me to restart. It may have something to do with the update.