Hi, i recently received a notification by Avast telling me this file (C:\ProgramData\Microsoft\Crypto\RSA64\trzE417.tmp) is infected along with some other like-ones in the same folder (Crypto). The notification informed me that Avast blocked the menace. I then proceeded to run a scan (during the reboot… sorry for my bad english but i’m italian ) and delete it, but it keeps coming back every time i turn on the computer. What can i do before turning crazy? Thank you in advance. Emanule
Attach your logs. (MBAM, OTL and aswMBR…!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0
Monitoring
Hi everyone, thanks for the quick reply. I’m running the various scans and programs required now. I’ll post the results as soon as possible. Sorry for the delay but i’m new to this kind of things. Bye. Emanuele
NP, take your time. Magna will guide you, when your logs are up.
Here are the results. I tried running aswmbr but it crashed twice in a row. Hope it’s not necessary. Emanuele
Try it in safe mode.
Ok, thank you for the advice. It worked. Here’s the results. Emanuele
You’re welcome. Now please wait for Magna.
Hi,
Re-run OTL.exe.
[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.
:COMMANDS
[CREATERESTOREPOINT]
:OTL
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://eu.ask.com/web?q={searchterms}&l=dis&o=HPDTDF
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = http://dts.search-results.com/sr?src=ieb&appid=161&systemid=406&sr=0&q={searchTerms}
IE - HKLM\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://eu.ask.com/web?q={searchterms}&l=dis&o=HPDTDF
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = http://dts.search-results.com/sr?src=ieb&appid=161&systemid=406&sr=0&q={searchTerms}
IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2885346
O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - !{82E1477C-B154-48D3-9891-33D83C26BCD3} - No CLSID value found.
O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No CLSID value found.
O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - {32099AAC-C132-4136-9E9A-4E364A424E17} - No CLSID value found.
O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No CLSID value found.
O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - !{82E1477C-B154-48D3-9891-33D83C26BCD3} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1001\..\Toolbar\WebBrowser: (no name) - {12627F39-C9D8-4F36-ADE5-FFEBB68E8076} - No CLSID value found.
O3 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1001\..\Toolbar\WebBrowser: (no name) - {32099AAC-C132-4136-9E9A-4E364A424E17} - No CLSID value found.
O15 - HKU\.DEFAULT\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKU\.DEFAULT\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKU\.DEFAULT\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKU\.DEFAULT\..Trusted Domains: sony.com ([]* in Trusted sites)
O15 - HKU\S-1-5-18\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKU\S-1-5-18\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKU\S-1-5-18\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKU\S-1-5-18\..Trusted Domains: sony.com ([]* in Trusted sites)
O15 - HKU\S-1-5-19\..Trusted Domains: clonewarsadventures.com ([]* in )
O15 - HKU\S-1-5-19\..Trusted Domains: freerealms.com ([]* in )
O15 - HKU\S-1-5-19\..Trusted Domains: soe.com ([]* in )
O15 - HKU\S-1-5-19\..Trusted Domains: sony.com ([]* in )
O15 - HKU\S-1-5-20\..Trusted Domains: clonewarsadventures.com ([]* in )
O15 - HKU\S-1-5-20\..Trusted Domains: freerealms.com ([]* in )
O15 - HKU\S-1-5-20\..Trusted Domains: soe.com ([]* in )
O15 - HKU\S-1-5-20\..Trusted Domains: sony.com ([]* in )
O15 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1001\..Trusted Domains: clonewarsadventures.com ([]* in Siti attendibili)
O15 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1001\..Trusted Domains: freerealms.com ([]* in Siti attendibili)
O15 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1001\..Trusted Domains: soe.com ([]* in Siti attendibili)
O15 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1001\..Trusted Domains: sony.com ([]* in Siti attendibili)
O15 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1007\..Trusted Domains: clonewarsadventures.com ([]* in )
O15 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1007\..Trusted Domains: freerealms.com ([]* in )
O15 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1007\..Trusted Domains: soe.com ([]* in )
O15 - HKU\S-1-5-21-4107916070-1487516824-3875054300-1007\..Trusted Domains: sony.com ([]* in )
O20:[b]64bit:[/b] - AppInit_DLLs: (iLivid) - File not found
O20:[b]64bit:[/b] - AppInit_DLLs: (iLivid) - File not found
[8 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[2 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
:COMMANDS
[EMPTYTEMP]
[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.
If the log doesn’t appear, it can be found here:
c:_OTL\MovedFiles\mmddyyyy_hhmmss.log
— — — — — — — — — —
- Please download ComboFix by sUBs from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
Note: ComboFix must be downloaded to your Desktop.
- Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
If you are unsure how to do this please read this or this Instruction.
Instructions how to disable avast:
[*]Right click on the avast! system tray icon (
http://www.mcshield.net/pg/images/avast5.png
) in the lower right corner of the screen and scroll up to avast! shield controls;
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn back on this option after the cleaning by choosing avast! shield controls > Enable all shield options.
- Run ComboFix. Click on I Agree!
[i][size=7pt]- ComboFix will display DISCLAIMER of warranty on software.
By clicking I Agree ComboFix shall continue.
- ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.[/size]
-If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console. - ComboFix will scan your computer in stages, total of 50 stages.
Do not mouse-click around while ComboFix is running.
Note:If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart your computer.
[/i]
- When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
Here they are. Thank you for the directions. Emanuele
Ola,
First, ComboFix need to be located on Desktop! Yours CF copy is on Desktop[b]ROBA AVAST CRYPTO[/b] sub-folder.
Cut (or drag&drop) CF and paste in to Desktop.
Next …
This is problem. You are running more than 1 Antivirus program!
AV: avast! Antivirus Disabled/Updated
AV: Norton Internet Security Disabled/Outdated
Running - more than one - antivirus program is not recommended.
As I see, Norton IS is outdated so you may uninstall that one and keep avast!.
Then download & run AV uninstall utility to remove posible AV’s leftovers:
http://singularlabs.com/uninstallers/security-software/
http://www.askvg.com/ultimate-collection-of-uninstallers-removal-tools-for-all-popular-anti-virus-software/
Open notepad and copy/paste the text present inside the code box below:
ClearJavaCache::
DirLook::
c:\program files (x86)\Exterminate It!
c:\users\elinene\AppData\Roaming\Curiolab
FileLook::
c:\windows\SysWow64\PnkBstrB.ex0
KillAll::
Folder::
C:\ProgramData\Microsoft\Crypto\RSA64
RegLock::
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
Save this as CFScript.txt
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above.
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:[b]ComboFix.txt[/b] )
ComboFix shall also create addition log. Please attach it to your reply.
C:\Qoobox[b]ComboFix-quarantined-files.txt[/b]
Sorry for the misunderstanding this is all new for me (after all i’m still a “newbie”). I’ve done what requested and attached the two logs. Emanuele
Hi nenene,
This looks good. Any other problems?
Not even one. I will forever be in your debt ;D
Cool. 8)
• The following will implement some post-cleanup procedures:
It is necessary to uninstall ComboFix :
[*] Click Start (or
http://amf.mycity.rs/pg/images/VistaStartButton.png
) then Run.
On Windows7 or Vista you may use Start Search field if Run is not available.
[*] In the line of text type in (Copy) the following:
ComboFix /Uninstall
Note that there is a space between " ComboFix " and " /Uninstall " .
[*] then click OK (or press Enter ).
Wait for the uninstall process is complete.
=> Please download DelFix by Xplode to your Desktop.
Run the tool and check the following boxes below;
[i]
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Remove disinfection tools
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Create registry backup
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.