Hi guys,
Laptop running Windows 10 64-bit with paid-for Avast Internet Security and paid-for Malwarebytes Premium 3.
Avast threat pop-up for the past few days referring to C:Windows\Temp\SppExtComObjHook.dll infected by Win64:PUP-gen [PUP].
The last threat pop-up was referring to Malwarebytes as the culprit?
Would appreciate your help please.
Thanks.
The log from Mbam is missing.
What is KMS doing on your system ?
Upload SppExtComObjHook.dll at www.virustotal.com
if scanned before, click rescan for a fresh result
post link to scan result here
Sorry forgot the MBAM log. Here it is. Will upload the dll to virustotal now and post the link.
I can’t upload the dll to virustotal “Operation did not complete successfully because the file contains a virus or potentially unwanted software”.
@Eddy What is KMS? This is a friend’s computer.
Ok, tell your friend to use only legal software (including Windows).
Ok will do. Is that related to the virus issue?
Win64:PUP-gen [PUP] is not a virus, PUP = Possible Unwanted Program
"Operation did not complete successfully because the file contains a virus or potentially unwanted software"What give this message?
It must be Firefox I guess. I tried temporarily disabling Avast because I thought it was that but it wasn’t.
and if you upload to VT using another browser?
It worked in IE.
https://virustotal.com/en/file/ee186d0ce73e0dbc8f52cbad5658e9c07f24f1a3656c668ac79c26a64cd99e68/analysis/1487506908/
And I’ve ordered a legit copy of Windows 10 for this computer 8)
If possible I’d like to clean this up before I make a backup and install the legit Windows, in case the PUP/virus comes along with the backup.
Is there anything I can do to make sure the data is clean before I back her computer up?
Only backup data and scan the backup.
Ok, thanks for your help