Can someone please help me with this. I don’t even think it is Malware, and disappointed avast believes that it is. After denying avast put it into the Virus Chest, avast then asks me to do a Boot-time scan, so I do. This was unneeded imo, and then it put the supposed malware to the Virus Chest anyhow.
My first issue is that I cannot even access the Virus Logs in “Virus Chest”? Looked in C: Files under avast but no where to be found, and in the gui?
So, is this actually malware?
If it is not, how do I find it and return it to it’s rightful file?
I did a search here for the name of the supposed virus but could not understand the links provided.
Just lost my freaking post! Having a bad day. Thanks for the link, I still struggle with accessing virustotal in the proper way to check files. Have done it before, and Browsed my system with it successfully. So how did you do this?
Pondus would you please advise me?
How do I get to the Virus Chest quarantined files?
How do I get to the Virus Logs?
If I leave those files/addware in the virus chest will it allow the software to work still. I like the software but if it is going to cause problems I will attempt to Uninstall.
Right click the avast tray icon, select Virus Chest.
This rather depends on what made the detection ? - Most logs files will be in the Shield Logs - C:\ProgramData\AVAST Software\Avast\report folder. If the were detected by an on-demand scan then go to the avastUI > Scan > Scan for viruses - at the bottom of that window - Scan History.
Files in the virus chest can’t be assessed from outside and is the only copy - so programs/malware can’t use them.
No they will remain in the virus chest until you either manually delete (or restore) them - when avast is uninstalled then all files in the chest will also be removed (deleted).
@DavidR, thanks! I love avast really just get frustrated with this computer stuff sometimes, you know all about that I’m sure lol. The FAQ is so good I am very pleased. I will have to use that program a few times and see if it works without the addware. In fact I don’t even use the part of the software that the addware came in. I will have to get info from that site if I have any issues. Just glad that I got help here and pretty sure that this is just Addware that won’t cause me any issues, and never had any after the install anyhow. Avast is still the best Free and otherwise best AV out there!
