Windows 7/10 crash after installing Avast Free

Hi, Newbie to forum :slight_smile:

This issue has been tested on windows 7 pro newbuild and windows 10 newbuild- all are latest builds x64 Pro
Dell Precision 380 3.0Ghz 4GB Ram Kingston SSDnow 300
Currently have 55 of these computers with either windows 7 or 10 installaed, in the progress of updating to W10.

Installation via latest online setup or full version Avast! Free Antivirus 11.2.2262, apparently this version has a fix to stop crashing!!!

while installing avast free on windows 7 I get a blue screen during installation. Safe mode- Remove avast and then it works again.
While installing avast free on windows 10 pro At the last point of installation(Progress bar at end) it simply crashes/Freezes.
This is not the only pc with this spec thats doing this now.
Have also tried an installation of avast business free addition and the same issues happen.
Tried on a hp unit I have as a spare and installtion was fine.

appreciate any help.

Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle

the same problem, bluescreen after avast update

Since the system are newly build, did you check for errors/problems in device manager before installing avast ?
Is there anything in one of the avast log files about why it (possibly) failed ?