Windows 7 problem

General Topics
1

Is anyone else on this board experiencing a problem with Windows 7 freezing after recovering from sleep mode? I have researched this and it seems to be a very common problem amongst Windows 7 users, which Microsoft are aware of but seem to be doing very little to solve it.

It does not seem to happen when i put my laptop to sleep only when i leave it and it goes into sleep mode on it’s own after 30mins. The obvious answer is to turn off the power setting so Windows will not go into sleep mode at all unless i tell it to.

You can read more about this problem here…

http://forums.techguy.org/windows-7/948130-windows-7-freezes-after-waking.html

http://superuser.com/questions/10502/why-does-my-windows-7-pc-freeze-after-waking-from-sleep

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-freezes-35-min-after-sleep-mode/a7b51bf4-086a-45dd-9a7e-e1de4acbdadb

P.s. I don’t know how many people use Microsoft Answers but i find their ‘support engineers’ pretty useless!

2

I never passed for this particular issue in my two W7 notebooks… Wish you luck.

3

I have another Windows 7 laptop in the household but that one hasn’t suffered from this issue…yet!

4

Maybe you need to manually dump the computer at the freeze time and send the dumps for pk to analyze them.

5

I have now gone into power settings and set it so it never goes into sleep mode, also gone into advanced power settings and set the hard drive to not turn off after a period of time. This has worked for some people so i will see how it goes for me.

If that doesn’t work then i will do as you suggested.

It seems to me that the most reliable operating systems Microsoft have ever released were XP & NT.

6

Check out this FixIt:
Microsoft Releases Fixit to Automatically Diagnose and Fix Performance Problems and Speed Up Slow Windows Computers

7

Thanks i will try this out :slight_smile:

8

The fixits are quite good, I downloaded the centre when it was in beta and now have them all on my system ready for use ;D

9

I tried the above yet still have the problem. I have a suspicion that it is something to do woth the NVIDIA driver. I have gone on the NVIDIA website to try and download the lastest driver but they state that the manufactuere of my particluar NVIDIA driver i.e. Sony recommend i download it the one from their website. Trouble is when you go on Sony website there no no NVIDIA drivers to be found.

I can download it straight from NVIDIA themselves but it says they cannot guarnatee the system will work as it should after.

This is getting ridiculous and Sony supprt is terrible!

10

I would make an image of your system first then go to nvidia and download the latest drivers, if it doesn’t work you can always restore the image.
I haven’t been able to get driver updates for my laptop from acer for over a year/ two years for some of them but never had any problems with updating from the manufacturer.

11

Sorry i should have also mmentioned that i have deduced that this has nothing to do with sleep mode. This actually happens when i leave my laptop inactive for 10-15mins regarrdless of whether programs are open or not and whether my laptop goes into sleep mode or not.

I can manually put it to sleep, wake it up and everything is fine. Again, this only happens when left inactive/idle for a period of 10-15mins. What could be running/connecting in that time to cause this. Kind of a very open question i know but i am baffled. i have done full system scans with AIS & MBAM but nothing so i know it is not virus/malware/spyware.

12

Wonder if this could be a heat related problem ???
When was the last time you cleaned out all the dust bunnies ???
Are you using a cooling fan or, at least have the back part of
the laptop slightly elevated to increase air flow ???

13

It happened to me once but didn’t mind.I couldn’t log in admin acc.
I did an upgrade and installed windows 7 so i thought it was something random etc etc.

14

How is that related to justinlee’s problem ???

15

I only wanted to mention that i had the same problem.

16

I regualrly keep the air vents clean so doubt it is to do with that. It has really got me baffled. I thought it may be have something to do with a process that kicks in after a while to do an update for a program so i turned wireless off and the same thing happens. Turned off all the AIS shields to see if maybe there was some sort of conflict there…Nothing! Did the same with MBAM and still the problem occurs. Soemone has suggested i download Process Explorer from Microsoft and i have so i need to look at that in more detail.

Btw if you don’t have Process Explorer it’s a useful tool…

http://technet.microsoft.com/en-us/sysinternals/bb896653

I am surprised no one on this forum is having the same issue with Windows 7 has when searching Google so many others do!

17

Bingo! This problem occurs when using Windows Aero themes. I changed the display from Windows Aero to Windows Classic and the problem no longer occurs. Microsoft need to sort this one out ASAP! I need to do some further investigation to see whether it only occurs when using a personalised screen saver and Aero at the same time. Could be some kind of conflict.

18

Absolutely no issues with aero here and i haven’t seen anyone else on the forum with that problem so i wouldn’t count on microsoft fixing anything, like you said it could be a conflict with your personalised screensaver which is more than likely the cause, try a windows default screensaver and turn aero back on ?

19

Sorry i wrote screen saver what i actually mean’t was destop background

I have changed back to Aero and got rid of the personalised desktop background and yes the problem has gone. Very strange though as this problem arose before i even added a personalised background but it seems that changing to Windows Classic then back to Aero and getting rid of the background has fixed it. Odd one but i am not complaining. :slight_smile: