Greetings all
A friend asked me why his computer running '98 was so slow. I had a look, and it was SOOOO slow, I guessed it was crawling with spyware. Tried to d/l Spybot S&D but his internet connection kept getting disconnected. Looked in Add/Remove and there was Bargain Buddy - tried removing it but of course it wouldn’t GO. There is other malware there too. He also has 2 AV programs fighting each other - NAV 2001 and AVG. He was unaware of malware/spyware but WILL learn about it.
He begged me to clean it. I explained I am unfamiliar with '98 and a little nervous of doing more harm than good. We live far from computer repair shops and those close to us really cannot be trusted. We are both relucant to take it there.
Bearing in mind that my experience of computers started with XP, and although I have fixed my own several times with help from this and other forums, (I am not as blonde as I look and can follow basic instruction) do the more experienced people here think I could help my friend, or should I tell him “Sorry. You’re doomed.”?
Are there any traps for young players when cleaning '98?
Is there something I can do to help that will not totally trash his already sick system? I can burn tools to disc and take them with me, but fear that his computer will simply die…
Any ideas please?
Many thanks
kakapo