When I last booted my computer the windows security alert (red shield with white X) appeared in the bottom right hand corner of my screen. When I checked it said avast might be out of date. I immediately re-registered the product and obtained a new licence key thinking this should solve the problem. It didn’t the alert remained visible. I have automatic updates switched on but I still went to the update now links and downloaded everything available this still made no difference to the annoying little red shield. I tried rebooting the computer but nothing rids me of this Windows security alert. I have even tried running a full boot scan but the alert will not go away. Please help …
Hi vanksed!
Please check if your system time and date are correct.
And you already started a manual update? (via rightclicking the avast-symbol in the taskbar → Update → iAVS Update ((names can be different)) )
yours
onlysomeone
Hi onlysomeone
Yes my time and date are correct and yes i tried iAVS update. The red shield remains … truly annoying! But hey thanks for the help!
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
Sometimes, Windows Security Center stop recognizing your antivirus or firewall…
http://forum.avast.com/index.php?topic=23457.msg193534#msg193534
See also: http://windowsxp.mvps.org/repairwmi.htm
Hi Tech
I thought you might have the answer but alas I although I followed your instructions and tried to repair avast (even though it didn’t seem broken) and the process worked fine it still didn’t get rid of the little red shield. I will follow the link you supplied to see if I can find any further help! Many thanks.
I have tried everything but the little red shield remains. I think I should have informed people that my OS is XP Home.
Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
Something is preventing avast to be correctly installed. Are you using a correct license key?
The problem is resolved. When I checked the system time and date I didn’t notice that it was showing day 17 not day 7 (in other words the system date was wrong). I corrected this and then avast prompted me to reenter my licence key. I did this and I also went to the control panel and again followed the repair instructions. The annoying little red shield is gone. Thanks everybody for all the help!
You’re welcome. Feel free to come back any time you need help or just to change experiences 8)