Hi ! I’m new on this forum.I hope you can help me to solve this problem.I tell you from now that my english is not so good.
Today morning when I turned on the computer after 5 minutes I received a warning from avast antivirus such as my computer is infected with a rootkit WindowsManagerProtect as written in the name of the topic.
I did what the antivirus said, I removed the virus because it was the only option and after that I gave a scan during the boot process .
Surprisingly after this scan,Avast not found any virus.The computer turned on,after five minutes the second time I see the same warning rootkit.I clean registry, files with CCleaner thinking that this can solve the problem.After run a quick scan that found virus,I obviously gave to repair it and after that said " action delayed until booting " I turn off the computer and turned it on.I thought antivirus solved the problem.The rootkit warning appeared again,and I gave him another quick scan.After all of that i have come here. I hope you can help me to solve this problem.
Thanks in advance !
Looks like a PUP:
Follow this guide: https://forum.avast.com/index.php?topic=53253.0
Logs :
Upload and test file at. www.virustotal.com if tested before, click rescan for a fresh result
Post link to scan result here
Not a FP:
PUP.Optional.WindowsProtectManger.A, C:\ProgramData\WindowsMangerProtect\ProtectWindowsManager.exe, Quarantined, [fc5505f23c4dda5c9ad6b017738e11ef],
To Pondus :
I don’t understand i write in the file box the location of the WindowsManagerProtect but windows says can’t find it.
Or i got it wrong ?
Michael what to do next ?
C:\ProgramData\WindowsMangerProtect\[b]ProtectWindowsManager.exe[/b], [b]Quarantined[/b], [fc5505f23c4dda5c9ad6b017738e11ef],it seems Malwarebytes quarantined it, so it is no longer there ;)
Malwarebytes detected it as PUP.Optional.WindowsProtectManger.A PUP = not virus/ Possible Unwanted Program … usually crap that comes bundled with free downloads
Essexboy will check your logs and give more info
Wait, it was removed. Martin will remove anything left over…
So the file was quarantined.Thanks a lot Pondus and Michael.
For Michael :
Who is Martin ?
I need to wait untill Essexboy check my logs ?
My computer is clean now ?
Thanks !
Martin is Essexboy.
Yes, WindowsManagerProtect is gone (Or mostly). Essexboy/Martin will remove the leftovers.
Ok thanks again Michael :).
So i need to wait untill Martin check my logs ?
That is preferable, yes. Malwarebytes doesn’t remove everything, just most.
Hi a few bits still to clear
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://isearch.omiga?type=hppppp HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://isearch.omiga?type=hppppp HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://isearch.omiga?type=hppppp HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://isearch.omiga?type=hppppp HKU\S-1-5-21-565714300-322996657-1049409612-1000\Software\Microsoft\Internet Explorer\Main,Search Bar = http://terra.im/ HKU\S-1-5-21-565714300-322996657-1049409612-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://isearch.omiga?type=hppppp SearchScopes: HKU\S-1-5-21-565714300-322996657-1049409612-1000 -> DefaultScope {4187F0FC-AF41-4E4B-AE67-84C8FD35A0AE} URL = http://terra.im/search?q={searchTerms} SearchScopes: HKU\S-1-5-21-565714300-322996657-1049409612-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-565714300-322996657-1049409612-1000 -> {4187F0FC-AF41-4E4B-AE67-84C8FD35A0AE} URL = http://terra.im/search?q={searchTerms} S3 X6va017; \??\C:\Windows\SysWOW64\Drivers\X6va017 [X] S3 X6va019; \??\C:\Windows\SysWOW64\Drivers\X6va019 [X] S3 X6va021; \??\C:\Windows\SysWOW64\Drivers\X6va021 [X] S3 X6va022; \??\C:\Windows\SysWOW64\Drivers\X6va022 [X] S3 X6va027; \??\C:\Windows\SysWOW64\Drivers\X6va027 [X] S3 X6va028; \??\C:\Windows\SysWOW64\Drivers\X6va028 [X] S3 X6va029; \??\C:\Windows\SysWOW64\Drivers\X6va029 [X] 2014-12-31 15:06 - 2014-12-31 15:06 - 00000000 __SHD () C:\ProgramData\{FE8D473A-6F06-4F99-B5F4-BED72B2A038C} 2014-12-31 15:05 - 2015-01-30 14:07 - 00000000 ____D () C:\Users\Flo\AppData\Roaming\IHlpr Task: {4625599F-44EB-470B-9263-29770084D8CA} - System32\Tasks\{98E9FB94-F1A9-4A1E-B079-2EC7BCB90E5A} => pcalua.exe -a C:\Users\Flo\AppData\Roaming\omiga-plus\UninstallManager.exe -c -ptid=obw <==== ATTENTION C:\Users\Flo\AppData\Roaming\omiga-plus EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Logs :
Are you having any problems now ?
No,everything is all right.Thanks a lot !
I don’t know how to thank you for help.
Best Regards, Southpaw.
P.S. : If i have any problem i will come back here.
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe
Ok,thanks for the advice.