I’ve been using Avast for at least 5 years, and I’ve never had occasion to use the forums – that’s how good it is. It prevents everything. I’ve never had to bother with removing a virus. Avast is great.
So I just bought a newish laptop online from ebay, because I couldn’t afford a new one. This guy sells a lot of computers and this one seemed like an okay deal. He said it had a new hard drive and a fresh install of Windows 7 and not much else.
First thing I noticed when I got it is that it had some invisible user in C:\Users…so maybe it wasn’t all that fresh? I’m not really a computer person. I just deleted that entire User file. Maybe that was the wrong thing to do.
Then when Avast ran a full scan it found a problem. In all these years Avast hasn’t found a problem in my files, but it found this WMA:Wimad [Drp] in a single music file that I’ve never heard of. It asked me to “Move to Chest” – fine. I have no idea what that means, but I did it.
Before this happened, of course, I moved all my files over from my backup hard drive, including of course a lot of music. And I’ve done my routine backup since then on my external hard drive, so I’m wondering if that has the virus now too. I don’t know whether Avast will scan my backup drive or not, because like I said, I’ve had zero problems until now.
So I’m wondering a few things.
(1) Where did this come from? Is it from this ebay computer? If it is, I’m pretty unhappy, after the guy who sold it told me how fresh and clean it all was.
(2) I’ve never used Windows Media Player, either on the ebay computer on my previous computer, although I notice that when I got this computer, WMP was pinned to the task bar. I unpinned it and haven’t used it. If I’ve never used WMP does this mean the problem has not spread? I guess I don’t understand the connection between this virus and WMP. I don’t know if this thing is going to spread, and if so how.
(3) What does it mean that something is in “the chest”? – I guess it means the problem still needs to be removed? In all this time, nothing has ever been in “the chest” – on another thread it was recommended to run SpyBot, which I’m doing. I just want the virus gone in the most easy way. I don’t care about the music file, because it isn’t mine anyway.
(4) If the full Avast scan found only this one problem, and I manage to remove it, am I pretty safe just to keep using this new, not-so-fresh ebay computer? Or should I do some other stuff?
(5) How do I check my external hard drive to make sure the virus hasn’t traveled around?
Thanks so much for taking the time to help someone who is extremely not knowledgeable.