We have Avast Business, in a school with approx 250 devices for staff.
Mix of Asus PC desktops, Lenovo and Microsoft Surface laptops and Macbook Air/Pro’s.
PC’s are primarily windows 10, few win8 devices still around. Mac’s are OSX 10.11 or 10.12.
Desktops are domain bound, laptops 1:1.
Ever since the Christmas break we (IT) have been fighting issues with Avast Business:
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I have had to deal with close to 50 PC laptops/desktops now where Avast has killed/blocked the network. In the case of the desktops it stops both the wired and wifi connection. Have to manually do a repair, reboot, then check that the avast services actually start properly. In the case of laptops the wifi just goes to “not connected” or picks up a 192.168 self assigned address. Also seen it blocking the WiFi on some of the MacBook fleet.
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On Random PC machines I’ll find the Avast icon lurking in the system tray with a red X on it. “Avast background service not running”. Sometimes opening avast and starting it works. Other times I have to do a repair then reboot.
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When we first started using Avast the version initially installed was 11.2. All the PC’s that got this version cannot/will not upgrade properly. The ‘Programs and Features’ list says its version 11.2 installed, but when I do an uninstall it errors out “Cannot find C:\Programs”, yet avast is still running. Opening avast says its version 12.3. Rebooting seems to repopulate the Programs and Features list with the correct version (12.3), however I still have to do a repair for it to start working correctly and stop blocking the network.
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Some devices - more commonly on Mac’s - Avast will forget/lose our Business subscription and go unregistered. Full remove, reboot, reinstall required.
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Avast Outlook 2016 plugin on some PC’s causes Outlook to take 30sec+ to load on some PC’s.
Current Opinion of Avast Business. VERY POOR.
Anyone else experiencing such issues?