Word 2003 Hangs Saving Document

Avast Free Antivirus / Premium Security
1

I downloaded & installed avast 4.6-731 Home a couple of days ago onto Windows XP SP2 workstation, and set the sensitivity to High. Previously had no anti-virus software installed. Running Windows firewall.

When I try & save changes to the Word document back to the Windows 2000 server share, Word hangs, and Windows Explorer hangs with a blank screen. I can run some other apps for a while, but eventually the only solution is a hard power-down.

As a workaround I stop the Network Shield provider, or reset the sensitivity back to normal, before saving the file - then I have no problem.

Looks like a bug?

2

Are you sure it was the Network Shield you stopped (to make the problem disappear)??

3

Sorry, I’ve been running happily on ‘Normal’ sensitivity, and forgot about the problem!

Yes it was Network Shield.

I just attempted to recreate the problem:

Set ‘Resident Protection’ to ‘High’
Rebooted
Confirmed ‘High’ still set
Opened Word document on server
Made changes and saved document

No problems encountered!

I have re-enabled Windows Update since the original problem, so maybe my Windows config was out of date, causing the problem.

Sorry to waste your time

4

Does the workstation work for home and non-commercial purpose?

5

Yes - could that be the cause of the problem?

6

No, you’re just broking the EULA rules.
avast Home version is only for HOME and NON-COMMERCIAL purposes.
You shoud buy the Professional version and help development.

7

Technical, DTU answered YES, not NO… :wink: ;D

8

Sorry, my terrible fault :cry: :-[ :-[
Where are my glasses! Sorry again.

9

Hello, i have the same effect.
Avast pro and the XP Sp 2 Pro and Word 2000 SP3
When i save changes of the word dokument of the Server share, then
scan avast the temp file of c:\Windows\SCS.
This is the Offline files from User Account.
When i stopped avast i have no problems.

What is wrong?
Thanks