Would I have a virus?

Viruses and worms
1

Avast! blocked a virus 7 times today.
(I share my computer)
The other person using it got a spam e-mail from someone they believed to be a friend (didn’t check the address to tell, I did and it was spam), and they opened it. They got linked to a doctor’s website about dieting and weight loss, and then left the PC away for upwards of ~6 hours. 7 blocked viruses were attempting to enter, according to the logs. I’m running a scan now, do I have a virus?

2

to find out, follow instructions https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes / Farbar Recovery Scan Tool / aswMBR logs

3

Do I have to run full scans? They crash my computer.

4

it is explained in instructions … read it all several times before you start so you know what to do

5

It said nothing about full scans.

6

First log, MBAM scan.

7

Will DL other things and follow up with more logs tomorrow.
Can you guys do anything with the MBAM logs?

8

No… we need Farbar Recovery Scan Tool logs first

9

Alright. Will do!

10

Running Farbar.

11

Logs.

12

Chromes been crashing alot for the past few days, would that have anything to do with it?

13

First thing to do is remove Norton

Go to control panel > Programmes and features
Uninstall the following programme :

Norton
Symantec

Then download to your desktop :

http://liveupdate.symantec.com/upgrade/NRnR/English/NRnR.exe

Run this programme

After the reboot

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

GroupPolicyUsers\S-1-5-21-4097291917-2600669319-952315789-1000\User: Group Policy restriction detected <======= ATTENTION BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

14

The Norton is paid for and I don’t know any serial numbers/passcodes for it, so I couldn’t get it things back if it got removed, and the others sharing the computer would likley get angry. Can I do anything else besides remove Norton?

15

Yes remove Avast, you cannot have two AV’s running on the same computer and expect no problems

16

Nothings ever happened before.