Wrong detection

Hi.
AVAST detect Win32WinSpy-FP[Trj] in our developed software.
What do we have to do with our software, for AVAST not to detect virus in our software?
We can email our developed software for research.

and what software is that?

you can test file(s) at www.virustotal.com to see if other detect it
when you have the result, copy the url in the address bar and post it here for us to see

send samples to virus @ avast.com in a password protected zip.file
Mail subject: False Positive
Password: infected

Contact Avast: http://www.avast.com/contacts

Thank you for quick reply.

http://www.virustotal.com/file-scan/report.html?id=84598e5a9f30efe02c6aac452aba6cb32a5e5ec526ffedfb3063a49964d34a6a-1306844520

File emailed to virus @ avast.com

Hi Pnoggy,

Well there should be a reason behind the urge to demonstrate the software is pure and clean:
http://webcache.googleusercontent.com/search?q=cache:_lH-YhrBRNAJ:www.dodownload.com/av-report/watch%2Bn%2Bcatch%2Bsurveillance%2Bsoftware.html+videosurveillance.exe&cd=5&hl=nl&ct=clnk&gl=nl&source=www.google.nl
and here: http://www.downloadroute.com/Video-Surveillance-Monitor-SharewareBoss-Software/nod_report.html
Here also: http://www.download3k.com/Antivirus-Report-Video-surveillance.html
Your WOT score is also rather miserable for a lot of download sites for this program,

polonus

Pnoggy, any other info about this?

Polonus,
Those links are not related to our software.
Our software was developed only 2 moths ago.
So, what do we have to do with our software, for AVAST not to detect virus in our software?

So, what do we have to do with our software, for AVAST not to detect virus in our software?
did you see my reply above....how to send to avast?

and the reply from Asyn… how to contact?

did you see my reply above....how to send to avast?

I had already sent the file videosurveillance_exe_and_setup.zip yesterday.

and the reply from Asyn..... how to contact?

I had already sent the file to virus@avast.com yesterday.

then you just have to wait and see i guess, update and rescan the file to when it is not detected anymore

Thanks.