Hello, i decided to try the free 60-day premium avast subscription but when buying i typed my email wrongly - so now when i created a new account with my actual email i dont have my subscription on it but i still have it on avast and i dont know how to cancel it. Is there anyway i can cancel it on my own or do i have to contact support?
You could try this link:
Sales change order details wrong email address given, etc. - Submit a support ticket You could try this to see if sales can track down your order.
Select the Account & Billing > Subscription Help - Option.
@DavidR was there supposed to be a link. I cannnot see one in your post, but that may be due to the current faults on the forum server since last week’s maintenance.
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There was when I posted it, looks like we have another unintended consequence of the latest forum maintenance to go with the others.
EDIT: Here it is again - https://support.avast.com/en-ww/contact/sales_other_general#pc
I just found another - unintended consequence of the latest forum maintenance - I had intended to just add it to my previous reply, but there is Edit icon in that post.
EDIT 2: I had a real hard time getting the edit of this post to stick - the forum is in a worse state than it was before maintenance.
Agreed. It is very flaky to use since Maintenance.
I hope Avast devs are made aware of this and will fix all these forum bugs quickly.