Can someone please help me. Avast tells me that has blocked a harmful wepbage or file (hxxp://openvpnn.ddns.net:49273/is-ready).
Thank you.
Can someone please help me. Avast tells me that has blocked a harmful wepbage or file (hxxp://openvpnn.ddns.net:49273/is-ready).
Thank you.
did it just happen one time when surfing?
does it happen multiple times when surfing … or when not doing anything?
Sorry if I wasn’t clear. It happens constantly, even when not doing anything.
Ok. I will download the additional software and post the requested logs tonight.
Thank you.
3 of the 4 Log files are attached.
I’m still waiting for ASWMBR to finish scanning. It appears to have stalled on “scanning: c:\users\Cory\Appdata\Local\Microsoft\Skydrive\Skydrive.exe”
It has been stuck there for 15 minutes. Is that normal? How long should I let it run? or should I stop the scan and save the log where it is?
After running for almost an hour I clicked “Save Log”. The aswMBR log is attached.
Thanks again!
My problem still hasn’t gone away Can anyone help me? Do you need more information?
No, just haven’t had time to check…
The programs you ran (aswMBR, FRST etc) aren’t fixit programs. They require programming to do that. I will notify an expert.
First you must uninstall Chrome, you can re-install when we have finished
Also do you use flash drives ?
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: Startup: C:\Users\Cory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\windowsshell.vbs () SearchScopes: HKU\S-1-5-21-2661723367-4171544803-1169632980-1000 -> DefaultScope {6A1806CD-94D4-4689 URL = 2015-01-12 09:00 - 2015-01-12 09:00 - 00000000 __SHD () C:\Users\Deborah\AppData\Local\EmieUserList 2015-01-12 09:00 - 2015-01-12 09:00 - 00000000 __SHD () C:\Users\Deborah\AppData\Local\EmieSiteList Task: {DB35A6B7-DB72-4E50-A1DF-EF2D9AB7FA76} - System32\Tasks\{21A20981-2497-4820-8CF0-837A48F98FB6} => I:\Install\setup32.exe <==== ATTENTION EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
Google Chrome has been uninstalled.
I ran FRST with the provided script. Fixlog.txt is attached.
This is a family computer shared by 5 people. Yes, flash drives are occasionally used.
I will wait for your further instructions.
OK protection time… A question … How is the computer behaving
Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives
https://dl.dropbox.com/u/73555776/mcshield%20unhide.JPG
Plug in the drive and McShield will start a scan
Then get the log which will be located under the logs tab on the main page
And post that
I actually didn’t see any Avast “threat has been detected” warnings in the past day.
I don’t know exactly which flash drive was used last on the computer, as it is shared with my kids and might have been from one of my daughter’s friends.
I’m at work now, but will run MCShield scans on all the flash drives I have used when I get home.
Most critical thing for me once malware has been removed is to get Chrome back installed. Please let me know when I can. Thanks!
Yes you can re-install Chrome now. Also keep MCShiled as it will automatically monitor any USB inserted into the system and then clean if it finds anything
I installed MCShield, and stuck in every USB drive I had available. They all appear clean. The one that I am suspicious of, my daughter left at school so can’t test yet.
Is my computer now clear of malware? Like I said, the “threat has been detected” warning from Avast hasn’t popped up since I ran the FRST script.
Please let me know if you think there is anything else I should run or other software I should install to prevent further infections.
Thanks!
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe
All done. Thanks again for your help!
Spoke too soon
“Threat has been detected” alert is back. Logs are attached.
Thanks again.
Did you uninstall Chrome before we started the fixes last time?
Yes. Should I uninstall again?