ZoneAlarm users, don't take today's MS updates!

With today’s MS updates you won’t be able to access the internet with ZoneAlarm running. I know because both of my computers have ZoneAlarm.

May I offer the following suggestion:
http://forum.avast.com/index.php?topic=9671.msg309108#msg309108 :slight_smile: :slight_smile:

This just makes me glad once again that I dont play the micro$oft update game… :wink:

Castlecops post :

Windows update KB951748 should not be installed. It will break your Internet connection. If you have it already installed, uninstalling it fixes the problem.

I have spent the day troubleshooting over 20 PCs and have found all installations to have the install date of 9 July 2008, which in my part of the world is tomorrow. I think that as of tomorrow it should work. If not then MS broke something again, but we are used to that.

How to fix it? Go to Start> Control Panel> Add/Remove Programs. Make sure to put the tick mark in the “Show updates” box in the upper right-hand corner of the screen. Scroll down to the Windows Updates and look for (KB951748), highlight it and press remove. You will need to immediately do a reboot and when your machine has restarted your Internet connection will function again!

http://www.castlecops.com/a6916-MS_KB951748_breaks_ZoneAlarm.html

Really bad mistake on Microsoft’s part … Incompatibility based on date ???

I’d do the opposite. Get rid of crappy ZoneAlarm and install that update…

No Crap Alarm, no problems.hihihih.

Only machines that complained today all had ZA installed. No one else has complained and I have people using other Firewalls. If using just Windows Firewall everything works just dandy
from the castlecops link...have no problem using comodo pro at present :)

I’ll follow RejZor’s advices :wink:
The problem is on ZA, not into MS updates…

PC Tools Firewall Plus has always worked without problem on my machines except for the last version I used, it kept losing my internet connection. I went back to ZA, it was a breath of fresh air!

I’ve tried a ton of fw’s, I like ZA best. However, I decided to go back to PC Tools fw+ till this problem gets fixed. Big disaster!!! Crashes! Freeze ups! I don’t know if it’s due to this MS security update or my system just doesn’t like the latest version (4.0.0.40) of PC Tools Firewall Plus.

PC Tools Firewall Plus has always worked without problem on my machines except for the last version I used, it kept losing my internet connection
same here-thats why i switched over to comodo-never had any problems with prior versions of pctools firewall plus until the recent version ???
According to the German site Heise Security the problem lies in the personal firewall expecting dns queries only from one udp port. The windows update randomizes the source port for udp queries. Heise Security suggests an allow rule for the firewall, which allows udp-packets from any port to port 53 of the dns server and the respective answers.

Tech,

I take it that you claim ZA “randomizes the source port for udp queries”. You did say “The problem is on ZA, not into MS updates…”, but the article said “The windows update randomizes the source port for udp queries.” ZA does need to upgrade their fw to be compatable with the Windows update, then the problem created by the Windows update will be fixed.

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
for those using za :slight_smile:

Ok, now I see. Thanks for the explanation.

Hello everyone, I have been online trying to find out the problem with the new update, I didn’t realize it was Zonealarm ty for the info
I don’t know who’s fault it is if there is even one, but here the fix on zonealarms website…thanks again

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

Hi, FYI this update also affects Kerio 2.1.5 :frowning:

[quote author=timcan link=topic=36912.msg309491#msg309491 date=1215727576]
Hi, FYI this update also affects Kerio 2.1.5 :frowning:

Due to the MS update that I couldn’t access the internet with ZA, I replace ZA with Kerio 2.1.5. I’ve had no problem accessing the 'net with Kerio 2.1.5 & Windows update KB951748.

Dan,

Thank you for posting this. :slight_smile: I upgraded to ZA 7.0.483.00. It’s running great. :slight_smile:

I’m leaving Kerio 2.1.5 on one of my computers for a while. I want to try it out, it’s old, but popular, low on RAM use & passes both PC Flank & Shields Up. :slight_smile:

ZA free is still my favorite fw. ;D

Have to confess… In Vista, my favorite firewall is the Vista firewall itself.
Never managed to have a decent system (OS + antivirus + firewall) with any third party firewall… sooner or later problems. Hope Alwil firewall starts with the right foot :wink:


Hmmm … I got the Windows update and not having connection problems.

Perhaps it’s because I’m using the last know good version of ZA free?