Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Examples? I haven’t run into any problems. Thanks.
No problems here either, so some examples might help…
Examples… well everything is timing out as Loading. Basically the browser is dead. Cannot even open myavast.com
Not my experience at all.
https://d1ka0itfguscri.cloudfront.net/Lh/2021/08/02/14/14/crjn22ViSBo/preview.jpg
It was not my experience until today either.
I tried an uninstall and install, but the installer does not complete, seems to stick at about 90%.
Task Manager says ASB 32bit installer, but I’m sure I had ASB 64bit version before I uninstalled it.
Tried installation twice and hangs both times.
I have now given up on ASB on this Win10 machine.
I thought I would show you a screenshot of ASB Installer hung at 90% for several mins.
The Installer did (2) Retries then finally but slowly completed the installation ASB Version 91.1.10935.165 (Official Build) (64-bit).
But it still does not connect to any websites.
I am typing this on FF browser on the same machine.
My ASB Diagnostics Info:
executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\XX\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2021 (x64)
av_version=21.6.2474
urlscanner_version=1.7.0.287
host_prefix=
browser_version=91.1.10935.165 (Official Build (64-bit))
cgid=100
cid=2101
uid=faf40261c99b448098a3c55424b0569f
Channel: stable
OS language: en-gb
Browser language: en-GB
Search Engine URL: https://duckduckgo.com/?t=avast&q={searchTerms}
Omaha version: 1.8.1189.1
Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.7.1.292
gomekmidlodglbbmalcneegieacbdmki : Avast Online Security : 20.3.10
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.5.151
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.52
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.6.130
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 9121.329.0.0
Disabled extensions:
Das gleiche Problem habe ich nach dem Update auch.
English translation:
I also have the same problem after the update.
@krswo . Good to hear I’m not alone. Please post here in English. It is easy to use an online translator.
Did you check your firewall? Is it on private?
Avast Free with Windows Firewall, Private Network.
when I try to load ASB it very briefly opens and then closes on its own. its not open long enough for me to see if there are any error messages. reinstalling has also not helped
Thank you for reporting the issue, our developers are investigating it.
We will come back to you, as soon as possible.
Hello, I also have the same problem after the update 91 and 92.
I can’t navigate with version 92 where can I load version 90 for a check. (Windows 7 (x64) Service Pack 1
Same problem here, today gives me err_time_out
Hopefully it gets solved sooner than last time.
My Avast Browser also stopped working a few days ago, just eternally trying to load any webpage, then sometimes errors out. Win 8.1 laptop. Seven other browsers and system functions all normal. Tried disabling and re-enabling firewall passage, no joy. Tried resetting to default settings, no change.
Hello, I am also unable to connect to internet websites using ASB. Other browsters (Opera, Edge) work fine…
I don’t think you’ll hear anything till after the weekend. (Monday)
Thank you for your patience!
We found out that the issue is caused by the Web Shield on the Avast Antivirus side. This issue has a high priority and we are working on it.
We will keep you informed.
Kind Regards,
Olga.