AVAST 2014 (9.0.2006)

Asyn · 2013-10-23T11:38:49.000Z

Cesar22 post:398:

Where can i Download the ashclear for avast 9? Thanks!

Here you go: http://files.avast.com/iavs9x/avastclear.exe

system · 2013-10-23T11:50:33.000Z

Asyn post:401:

Cesar22 post:398:

Where can i Download the ashclear for avast 9? Thanks!

Here you go: http://files.avast.com/iavs9x/avastclear.exe

Thank you very much! ;D

Asyn · 2013-10-23T11:50:59.000Z

You’re welcome.

bob3160 · 2013-10-23T12:17:55.000Z

srinath1729 post:396:

srinath1729 post:366:

I have spent more then 6 hrs to read thru all the posts on this topic it seems many have faced issues with upgrade to 2014 on Win XP. I am also facing issues with similar nature on XP has anyone been able to find a solution to this?

Pl share steps to fix the issue in case anyone has cracked it.

first i get notified that my Virus definition is out of date and with i try to either update the definition or the program the connection hangs for ever. I am suspecting most of the XP users are facing similar issues.

I have also submitted the Ticket on support.avast.com awaiting reply…

-Srinath

Hi All,
Wanted to share with all that i got a reply from Avast Technical Support, posting the reply as a reference to others.

I followed the instruction and it seems to have fixed my issue.

Pl NOTE: This is the reply to an issue while upgrading to Avast 2014 on an Win XP Pro system.

Hello,

Try to repair the program manually:

Click on “Start”, find “Control Panel” and click on it. A new
window will open. In this window you should see the icon " ADD/REMOVE
PROGRAMS" or “Programs and Features”. Again, you should click on it. Then choose the “avast!
Antivirus” and select “REPAIR”.

If this does not help.

You can try to reinstall the program using the avast! uninstall utility, which can be downloaded from this web page, and save it to your hard drive:

http://files.avast.com/iavs9x/avastclear.exe

Before running the uninstall utility, you have to first boot in safe mode (how to boot in safe mode: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true). Or disable the avast! self-defense module. To do this, open the avast! Settings, select troubleshooting, then uncheck the box “Enable avast! self-defense module”.

Restart your computer.
Now download the avast! antivirus 2014 from the link or our web page below:

Free:http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
Pro: http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
Internet Security: http://files.avast.com/iavs9x/avast_internet_security_setup.exe
Premier: http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Please save the installation file onto your computer and then run it to re-install the avast! program.

If you need further assistance, don’t hesitate to contact me again.

Richard Šrank - Technical support

Ticket Details
Ticket ID: BKM-840-73821
Department: Technical Support (Consumer AV)
Type: Communication
Status: Received
Priority: High

Support Center: https://support.avast.com/index.php?

It would certainly be nice if instructions are kept as up-to-date as the program itself.

The uninstall utility prompts you for permission to boot into safe mode before it actually does it’s job.
Therefore booting into safemode first, is not needed.
Always download the programs needed to remove your current protection before you remove that protection.
The last thing you wan to d is be on-line without any protection.
Just my 2 cents.

system · 2013-10-23T12:23:48.000Z

Скажите пожалуйста, обновил Аваст IS до 2014 и во время сканирования при загрузке он обнаружил инфмцированный файл но при попытке что либо с ним сделать он выдаёт ошибку 0x80000006. И ещё при попытке запустить на нетбуке Сей Зона появляется синий экран смерти.

system · 2013-10-23T12:45:43.000Z

I just want to point out that iam unable to start and use windvd ever since i updated my avast 8.x version to 9.x (2014) !!!
The application crashes resulting in total windows freez some how…!!!

Even taskmanager is blank when i summon it !!!???

I have made an topic about it in the hopes to get an strait answer/fix/sollution (take ur pick)…

Have tried myself to overcome this obstacle:

add windvd to exclusion lists from avast
uncheck some defensive features through troubleshooting section from avast !!
disable all shields
To all above ↑ NO AVAIL !!!
The only thing that solves this is uninstall AVAST completely from my system !!!

So… is that a SERIOUS BUG in AVAST or what !?

my system specs are:
OS: Win7 x64 SP1 (up to date)

thanks in advance,

bob3160 · 2013-10-23T13:57:25.000Z

I installed WinDVD just to check this out.
The installation goes through without any problems even with avast! running.
Opening WinDVD is a different story. once installed, it’s opening screen appears and then,
nothing. No error messages no freezing, it just doesn’t work. The actual program never starts.

system · 2013-10-23T15:27:59.000Z

Keep getting a popup about FaceBook every time the computer boot up. I don’t use and don’t want anything to do with FaceBook. Avast 2014 is missing the popup controls that existed in previous versions. How can one block the FaceBook popup?

bob3160 · 2013-10-23T15:54:34.000Z

KNRover post:408:

Keep getting a popup about FaceBook every time the computer boot up. I don’t use and don’t want anything to do with FaceBook. Avast 2014 is missing the popup controls that existed in previous versions. How can one block the FaceBook popup?

It apparently right now let’s you know the VPS update has been applied.
That’s what I get but still no sound…

midnight · 2013-10-23T16:04:33.000Z

Deleted

system · 2013-10-23T16:15:09.000Z

bob3160 post:409:

KNRover post:408:

Keep getting a popup about FaceBook every time the computer boot up. I don’t use and don’t want anything to do with FaceBook. Avast 2014 is missing the popup controls that existed in previous versions. How can one block the FaceBook popup?

It apparently right now let’s you know the VPS update has been applied.
That’s what I get but still no sound…

OK. I guess that’s right, because I just did a reboot and it didn’t pop up. But I did not clearly see anything in the popup saying the VPS had been updated; just the stuff about “FB”. I’ll look at it more closely next time. Thanks.

DavidR · 2013-10-23T16:21:28.000Z

-midnight post:410:

I would love to try this new version but after having read all the problems some people had and are still having I guess I’ll just keep the version I have now.

What do you expect on a support forum, they come to report problems, those without problems generally don’t come to say that the update was OK. So you will always get a skewed set of figures.

system · 2013-10-23T16:46:17.000Z

Augenius post:405:

Скажите пожалуйста, обновил Аваст IS до 2014 и во время сканирования при загрузке он обнаружил инфмцированный файл но при попытке что либо с ним сделать он выдаёт ошибку 0x80000006. И ещё при попытке запустить на нетбуке Сей Зона появляется синий экран смерти.

You should use the removal tool and do a clean Avast reinstall. Please, post questions in the proper non-English section:

http://forum.avast.com/index.php?board=28.0

system · 2013-10-23T17:01:07.000Z

I’d like to report an issue with AVAST 2014 messing up Windows Media Center 7 ability to use network Tuners (Silicone Dust).

Troubleshooted it for a day and gave up and had to apply an OS image from before AVAST 2014 upgrade.

I think it’s related to the thread on SMB shares being inconsistantly available and how AVAST 2014 is toggling Win Firewall on/off inconstantly.

All was well in previous AVAST and how it always left Win7 firewall ON.

system · 2013-10-23T17:26:05.000Z

Version: 2014.9.0.2006 Free Antivirus

My license is about to expire and I got an email telling how to do it, but the directions are inaccurate. This version does not seem to have a place to re-register. The email instructions I got are:

How to register?

Open your avast! program via the desktop icon or Start menu
Click ‘Maintenance’ in the left pane and from the unfolded submenu select ‘Registration’
Select ‘Register’ in the left menu
Click the ‘Register now’ button in the main white area
Select your option, fill in the form, and submit it
You are then protected for another year.

Problems:

There is no maintenance tab on the left pane. Tabs are Status, Scan, Tools, Store, My Devices, Help, Statistics, Settings
There is no “Register” option anywhere in this program. I have looked everywhere. In earlier versions, this was easy to find.
The only “Maintenance” options are in the “Settings” tab on the left pane, but there is no option to register anything. Options under this maintenance are “Auto-Cleanup”, “Logs” and “Virus Chest”, nothing more.
At the top of the main “Status” window, it says I am using Free Antivirus and says I have 30 days left on my license, but there is no option anywhere to register it again. This seems to be a huge oversight as options to re-register an expiring license should be extremely easy to find like in previous versions, but it is nowhere to be found in this one.

midnight · 2013-10-23T17:40:19.000Z

DavidR post:412:

-midnight post:410:

I would love to try this new version but after having read all the problems some people had and are still having I guess I’ll just keep the version I have now.

What do you expect on a support forum, they come to report problems, those without problems generally don’t come to say that the update was OK. So you will always get a skewed set of figures.

Whatever you say.

bob3160 · 2013-10-23T17:57:58.000Z

Sessh22 post:415:

Version: 2014.9.0.2006 Free Antivirus

My license is about to expire and I got an email telling how to do it, but the directions are inaccurate. This version does not seem to have a place to re-register. The email instructions I got are:

How to register?

Open your avast! program via the desktop icon or Start menu

Click ‘Maintenance’ in the left pane and from the unfolded submenu select ‘Registration’

Select ‘Register’ in the left menu

Click the ‘Register now’ button in the main white area

Select your option, fill in the form, and submit it

You are then protected for another year.

Problems:

There is no maintenance tab on the left pane. Tabs are Status, Scan, Tools, Store, My Devices, Help, Statistics, Settings

There is no “Register” option anywhere in this program. I have looked everywhere. In earlier versions, this was easy to find.

The only “Maintenance” options are in the “Settings” tab on the left pane, but there is no option to register anything. Options under this maintenance are “Auto-Cleanup”, “Logs” and “Virus Chest”, nothing more.

At the top of the main “Status” window, it says I am using Free Antivirus and says I have 30 days left on my license, but there is no option anywhere to register it again. This seems to be a huge oversight as options to re-register an expiring license should be extremely easy to find like in previous versions, but it is nowhere to be found in this one.

Hope this helps:

http://www.screencast-o-matic.com/screenshots/u/Lh/1382550988309-60774.png

This screen on your computer should now reflect an option to re-register.
Make sure you select the option to remain with the FREE version of avast!

avastuser3806 · 2013-10-23T17:59:48.000Z

Sessh22 post:415:

Version: 2014.9.0.2006 Free Antivirus

My license is about to expire and I got an email telling how to do it, but the directions are inaccurate. This version does not seem to have a place to re-register. The email instructions I got are:

How to register?

Open your avast! program via the desktop icon or Start menu

Click ‘Maintenance’ in the left pane and from the unfolded submenu select ‘Registration’

Select ‘Register’ in the left menu

Click the ‘Register now’ button in the main white area

Select your option, fill in the form, and submit it

You are then protected for another year.

Problems:

There is no maintenance tab on the left pane. Tabs are Status, Scan, Tools, Store, My Devices, Help, Statistics, Settings

There is no “Register” option anywhere in this program. I have looked everywhere. In earlier versions, this was easy to find.

The only “Maintenance” options are in the “Settings” tab on the left pane, but there is no option to register anything. Options under this maintenance are “Auto-Cleanup”, “Logs” and “Virus Chest”, nothing more.

At the top of the main “Status” window, it says I am using Free Antivirus and says I have 30 days left on my license, but there is no option anywhere to register it again. This seems to be a huge oversight as options to re-register an expiring license should be extremely easy to find like in previous versions, but it is nowhere to be found in this one.

Open avast → Settings → Subscription

Was that so hard ?

Cheers.

system · 2013-10-23T18:15:07.000Z

After update to IS 2014 Avast blocks Delphi debugger (XE4). Once I start debugging a program, a message pops up saying ‘Unable to create process here-is-my-debugged-program’. Seems like the debugger has no permissions at all. Didn’t find a way to unblock it, added it to all exceptions lists but no good. Turning off Avast screens doesn’t help, either. Can the problem be solved or I have to roll back to 8 and wait for an update?

system · 2013-10-23T21:19:31.000Z

bob3160 post:407:

I installed WinDVD just to check this out.
The installation goes through without any problems even with avast! running.
Opening WinDVD is a different story. once installed, it’s opening screen appears and then,
nothing. No error messages no freezing, it just doesn’t work. The actual program never starts.

Thanks Bob, for pointing that out … → AGAIN !!

Exactly, Windvd starts alright but the windvd window acts weird and indeed hangs/freez… Just try to click on the window and u’ll see what i mean … u get the hourglass , and if you press the keys CTRL+SHIFT+ESC to summon task manager you will get BLANK … WHITE = EMPTY window to see !!!

The only thing you can do from that point forward to rectify it is to log of and log back in !!!

Oh well, have been an long avast user for an long time … BUT i never have had SUCH an problems with avast from this magnitude … not even close to that !!!
Seems AVAST 9.x wosnt ready for public release if u ask me and judging from the many reports that other people have made ever since the release … !!

cheers

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