Avast Graphic Interface Messed up with new Update

As title says, the latest update ruined the graphic interface to where it’s impossible to get things done because the screens are out of whack with the resolution on my PC, so only a portion of the window fits in the interface, hard to explain but look at the picture below, it happens way too often whenever there is an update, please fix! And get your act together Avast!

http://avast1.jpg

Think about it. The OS is agnostic to the physical dimensions of a screen. It doesn’t matter if pixels are small and highly compressed, or bigger and less densly packed.

The ‘size’ of the pixel array does not change. Just its presentation in the form of a monitor screen.

UHD = 3840 x 2160, no matter how big or small the actual screen is in cm or inches.

That’s also exactly why scaling is a thing: text and even UI elements can become unreadable and unusable if viewed at native resolution if the screen is small. At the same it will be very crisp and sharp. So you can scale up and render everything bigger, but retain the crispness. You’re just using more pixels per letter or UI element. It negates the need for subpixel rendering i.e. ClearType et al.

I’m not entirely sure about that there are some very small monitors/laptops with very high resolutions Ultra HD+, unfortunately I haven’t got one to test.

Many HP XPS Ultra HD+ laptops in this range:
16.3-in. touch display Ultra HD+ (3840X2400) OLED
13.4-in. display Ultra HD+ (3840X2400)

It seems unlikely the fix was in response to this topic. It must’ve already been a part of the 24.9 update.

If they indeed implemented a last minute fix before rollout, kudos are (is) in order.

I’m sure we’ll hear from you if it breaks again.

It’s fixed, and yes for now, let’s hope this time around is permanent. Thank you guys for sticking around till it got fixed.

The size of the screen is not relevant, just the resolution. If it’s fixed on my 42" UHD it should in theory be fixed on his 27" UHD. For now anyway.

It will be interesting to see if this works for the OP’s Large Screen Very High resolution monitor.

Version 24.9 just dropped.

I did a quick test and so far it seems to scale the Avast UI properly!

I can 100% confirm, some Avast updates messed up the UI for me, while the next update would fix it.

This sounds like good news. However as I understand it, it is an issue that has come and gone before. Let’s hope a more permanent fix can be implemented. High res displays, and thus scaling, are becoming more common by the day.

Looks like you succeeded, well done all!

Hi, sorry for the inconvenience! Thanks a lot for reporting this scaling issue. Our team is already looking into it, and we’ll work to get it fixed as soon as possible.

I have tried to attract some Avast input in this topic.

Thank you sir!

Yeah I understand why you would. I opted to brute force it haha.

Great job reproducing and documenting! I hope (and assume) the Avast devs monitor this forum, and will take care of it ;)

I have my doubts if they actually look at it, until they get prodded to do so. It seems to be a long standing issue. I hope for your sake they one day decide to care enough to fix it. In the years I’ve been using Avast I’ve seen numerous issues come and go, only to regress back into a new release. So honestly all I can do is steer them in the right direction by doing some of the work for them, and wishing you good luck.

One hundred percent agreed. Thanks for the help!

We are running the same resolution but your monitor is much bigger (and OLED!) I need the scaling for text to be readable.

Great job reproducing and documenting! I hope (and assume) the Avast devs monitor this forum, and will take care of it :wink:

That unfortunately is the problem of the Avast Fixed size UI (yet the text within it seems to conform with the Windows browser/OS zoom levels), something that really needs to be addressed by Avast, in these days of large screen and or very high resolutions.

Nope. I just did my testing on the fly. Changes take effect immediately and so does reversing them. Except Avast needs a kick in the pants to redraw its main window by forcing a refresh.

OK I can replicate the problem, and it seems to be a scaling issue indeed.

Avast build: 24.8.9372 (build 24.8.9372.871)

Windows 11 22H2 Enterprise 22621.4169

Display: 42" UHD OLED 3840x2160 @ 120 Hz

I set my scaling from 100% to 150% and this was the resulting Avast window.

Setting scaling back to 100% kept the Avast window like this, until I minimized and un-minimized the window by clicking on the Avast taskbar ‘button’ (because the top right side buttons were missing due to said scaling issue).

Upon coming back up again it had returned to normal. Basically I forced a refresh of the window. Closing and re-opening has the same effect.

So it seems Avast doesn’t always handle scaling correctly, and currently it is messed up.

BTW: my ‘recommended’ scaling is 300% lol.