Sorry but I’m going to ask a dumb question. How can I tell if Avast is scanning my incoming and outgoing email? I see in the documentation that you can go to start/programs/avast! antivirus/mail protection wizard to do a few things — but there is NO mail protection wizard. When I go to start/programs/avast! antivirus, it immediately starts a scan of my memory then goes to the simple user interface.
What this is leading up to is a email problem that I have been having lately – sometimes outgoing or incoming email does not arrive for quite a bit after it was originally sent. I have contacted my ISP and they indicated that Avast is the possible hold up. Any thoughts on this my anyone?
open avast in system tray and click internet mail or outlook/exchange depending on email client you useshould say number of emails scanned or bootom of the email your reading should say scanned by avast
The mail protection wizard is only required for win9x, winME, so if you have win2k, winXP, vista then you don’t require it.
You shouldn’t have to start avast manually it starts automatically on boot. I suspect you are clicking the avast icon on the desktop and this is a means of launching the on-access scan, preceded by memory scan.
When avast is scanning email, an icon is displayed on the system tray and the avast icon rotates.
What Operating System are you using ?
Is there an avast icon in the system tray, bottom right of the screen ?
What avast! processes are running in Task Manager, they beginewith ash or asw ?
(OK I’ve never done this before so i think I’m doing this right.)
Alright, I’m using Mozilla Thunderbird 2.0.0.4 for checking my gmail with the POP3 thing. I recently installed avast! 4.7 and when i check my email the Internet mail resident scan count remains at 0. Are my emails being scanned or not? Somebody please help.
Since SSL/TLS e-mail is encrypted and decrypted in the client, external virus scanners (including avast!) can’t read or scan it.
The solution is to pass e-mail in and out un-encrypted from your client (Outlook Express, Thunderbird, …) to a proxy program (Stunnel) that does the actual ssl or tls encryption/decryption of the pop3/smtp e-mail and communicates directly with the ISP server on the appropriate ports. Download here: http://www.stunnel.org/download/binaries.html
If you do want your Googlemail/Gmail received by Thunderbird and scanned then there is another alternative to STunnel. You can use the Thunderbird Webmail extensions to retrieve your GMail for you - with the Thunderbird GMail extension and unchecking one box in the Internet Mail provider of avast you can receive and send GMail and have it scanned by avast as a regular POP account.
Hi Tech, you said:
If you do want your Googlemail/Gmail received by Thunderbird and scanned then there is another alternative to STunnel. You can use the Thunderbird Webmail extensions to retrieve your GMail for you - with the Thunderbird GMail extension and unchecking one box in the Internet Mail provider of avast you can receive and send GMail and have it scanned by avast as a regular POP account.
I use thnderbird extensions.
What box must i uncheck??
Thanks a lot.
To see if avast! is scanning emails, check one of these points:
Is the avast icon (the special one of email scanning) be shown in the system tray?
Is your email header with the lines X-Antivirus: avast! (VPS XXXXXX-X, XX/XX/2007), Inbound message and X-Antivirus-Status: Clean? (Right click the message, choose Properties and Details)
Are clean notes added at the bottom of the email? (Internet Mail provider settings)
Hi everybody!
I have a problem here. Help me, please, the brightest minds!
after installation, there’s message on the screen: " Unknown error. Scan completed with error. 183=Cannot create a file when that file already exists." I’m not good at computers, but just guessing that the cause of this problem might be that I’d had Avast Home Edition 4.7 before. But it was unitstalled.
Do you know how to solve it? ;D
I wanna keep Avast as the antivirus…
Please, don’t post twice the same. Just double the help effort…
If you uninstall avast, it’s not guilty here…
Maybe, as I’ve posted before, you should open your own thread for this.
When you do that, we will need more information to be able to help you:
Which OS are you using? Is it up to date?
What avast! version (4.7.xxx) and VPS file (virus database) number?
Which actions have you taken to try solving the problem?
Do you use a firewall? Which one?
Do you have any other antivirus installed in your system?
Any other security programs that could interfere?
Any useful information into Control Panel > Administrative Tools > Events, specially ‘Errors’.