I’m having a problem renewing my free license. I have a banner that “Your Avast Free Antivirus license is no longer valid. Re-activate your license today for another year of free protection”. If I click on the “Re-activate button” the next page gives me the option to choose the free version or the premium version. I click “Select” on the free version and I get a popup that says Thank you for choosing Avast Free Antivirus and offers a free trial of the premium version. If I click “no thank you” for the free trial it goes back to the status page and the banner persists. It has also only been a month since I made this Avast account for a new laptop, not a year. Is there another place that I can re-activate? I signed into my account online and could not find where to do that, only to re-download.
You are not alone. See here: Unable to reactivate Avast Free antivirus
Some have reported success by first uninstalling Avast Free using avastclear.exe which you can download from here: Avast Removal Tool | Download Avast Clear | Avast
Then install Avast Free again from the offline installer (not online installer), which can be found here: New version 25.7
Thanks rocksteady.
This is a pretty annoying bungle by their dev team..
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