MAJOR aswrvrt.sys issue, need help ASAP

Viruses and worms
1

the whole issue with this aswrvrt.sys happened happened suddenly, my system was stable, running as smoothly as usual till this morning when i boot my pc and… got locked out of everything :confused: googling the issue lead me here, i read some of the topics but they didnt help. my issue is as follow ::

windows is stuck in “windows error recovery” with the options Safe mode, Safe mode with networking, Safe mode with command prompt, Last knowon gpod configuration (advanced) and Start windows normally. NONE of these are working, for the safe modes, the driver loading gets stuck at aswrvrt.sys and for the other two, they get stuck at “starting windows”.

now,for some reason booting from cd/dvd drives arent working. i used my windows dvd bt it did not boot and then used my friends and it didnt boot either. its as if no dvd is inserted at all! (dvd drive and disks are all functioning)

now what?? im posting this from my cell, im really in trouble here

2

ASAP is difficult as most helpers here are volunteers and are in here after work

Essexboy is notified …

if you dont have time to wait, try Geeks to Go forum http://www.geekstogo.com/forum/

3

Thanks for the reply, I guess i got spooked and panicked when I was locked out of everything. Thanks for being patient with me and i’ll patiently wait for help :slight_smile:

4

I guess 2-3 hours before he is online

5

Thanks again for the reply. I’ve been reading other threads in this site regarding the dreaded aswrvrt.sys issue. It seemed a risk to start doing anything before I got help from you guys so I’ll patiently wait for a reply to my cause. I just hope I wont have to reinstall a new windows :-\

6
now,for some reason booting from cd/dvd drives arent working. i used my windows dvd bt it did not boot and then used my friends and it didnt boot either. its as if no dvd is inserted at all! (dvd drive and disks are all functioning)
Check the bootorder in the bios.
7

already did, many times. the dvd just won’t boot. i have used to Rufus to put a Windows installation in an usb, but haven’t tried it yet

8

If you have set cd/dvd as first boot device, it should work.
If it doesn’t, you have likely a hardware problem.

Are the dvd’s booting at your friends system?
If so and you have set booting from cd/dvd as first option, your drive is likely dying/dead.

9

mmm, my dvd drive is fully functional when i used it in his pc. okk, ignoring the dvd, what else can i do?? is it possible to workout things without a dvd or should i get a portable dvd drive? :confused:

10

using windows installation in a bootable usb drive i managed to get in recovery environment, currently am trying to system restore.

11

Recovery/clean installation is a really bad idea if you have failing hardware.

12

wait for instructions from essexboy

13

will it work? if i do a clean installation will the aswrvrt.sys issue go away or Avast be persistant some how? i know that bitdefender stays even after a clean windows setup…

okk, i’ll wait

14

99% of the time this problem is not related to Avast but a windows file

The choice is yours as to whether to re-install or not

15

my current situation is, dvd drive has brcome unbootable. i got a bootable usb drive with windows setup in it amd FRST. now what can i do?

16

Could you run FRST and post the log that it produces

17

also using the bootable usb, i tried to repair windows. in startup repair, windows attempted repair twice by reverting to an older system restore but didnt work. it said that repair was success but everything was the same

18

i can but unfortunately for me, it’ll take time cause my desktops the only pc at home right now, the laptops are out. so I’ll attach logs tomorrow

btw, could you please guide me in genersting FRST logs? i have FRST in the usb.

19

when i boot from the usb, after loading windows files amd selecting languge and stuff, theres an Install Windows screen with option to install windows. in the other threads, people clicked on repair your computer and got tons of option including cmd but im not getting any option, startup recovery starts :frowning:

20

okk found it, i had to cancel the automated search for problems and then select advance options. I’ll use FRST now. thanks for being patient, im kinda panicking right now @_@