New update (4.7.826)

As promised, we have just released a new update of avast home/pro that should solve the outstanding issues of the initial 4.7 release.

Thanks for helping track down those bugs.
I hope the new release will be a rock-solid one and will serve you well.

Thanks
Vlk

Got it!
Thanks VLK!! ;D

Not that I had any issues with the previous version, but I always keep up to date on the latest software including my precious Avast! :wink:

Posted this on the Security Product Vendors forum within BBR as well since I hang out a lot there.
http://www.dslreports.com/forum/remark,15987687
http://www.dslreports.com/forum/remark,15990047
Hope no one minds?
~Steele~ AKA: ~Dustyn~ 8)

I manually updated; however it seems to have corrupted my Avast program in some way, since it failed to open and run resident or the user panel, even after rebooting! I could not access the Alwil program files too. Panicking as a computer ignoramus does, I proceeded to uninstal Avast; the Windows add/remove progam option would not function so I used the Avast uninstal facility, which worked. However an Alwil folder entry remained in my Programs list, but I could not access it! So I am currently scanning my de-Avast-ed computer with Bitdefender Online scanner, a slow process. Any ideas Mr Avast rep?
I will probably try to reinstal Avast afresh afterwards, but I would prefer to reinstal the prior 4.7.817 if you could supply a link please (I’m guessing the web download would update to 4.7.826 by now).

hey greenhatch, you’re not the only one.

when i did a manual update, it downloaded the update, it showed the package was corrupt and i had to reboot.
now there’s no avast. it won’t reload, not even older versions. it’s corrupted other apps.

this is one of the errors:

http://members.tpg.com.au/rit/error.JPG"

Did you both try the avast uninstall tool by booting in Safe Mode? Just guessing…
Are you logged as the Administrator account? Can you manually change the access permissions of this folder?

Most probably… :-\

Donki, as a workarround, can you try to add a REM (comment) entry before the avast driver line at the bottom of the file C:\Windows\System32\Config.nt (you’ll see examples in the first lines of this file, there are a lot of comments started by the word REM).
Boot. Does it solve the problem by now?

thanks vlk…for the update…no problem with the new version installing and running on my end here…have a good one everyone in avast!world ;D 8) ::slight_smile:

damn, no, it didn’t fix it.

I used System Restore to go back to yesterday and the Avast program reappeared but with a pop up to reboot, which I duly did. After reboot: no Avast program running and I cannot access the Alwil program files. I have an desktop shortcut icon (application symbol) and an entry of the Avast program in ‘add/remove programs’ list.
How can I proceed please? Should I remove Avast again using the Avast Uninstal facility, maybe this time in ‘safe mode’ (in which case how do I do that)?

Hi Vlk

I downloaded french version this morning, back in Sécurité directory, everything is all right so fare for me, all modules, automatic download etc etc…

Thank you very much again :slight_smile:

Me too!

Got a package is damaged message and upon rebooting, no avast!

Had to do system restore to be able to uninstall avast!

Am going to download the program and try a reinstall now.

Anybody with this “package corrupted” problem… can you please post here the last part of \setup\setup.log? (right after the problem occurred)
Or, you may upload the whole setup.log file to ftp://ftp.asw.cz/incoming (rename the file somehow first, so that the name doesn’t colide with somebody else’s upload).

Thanks.

I still need to know how to remove Avast program fully please! I used the Uninstall facility because the ‘add/remove’ would not work. But I still have Avast folder in Programs which I can’t delete or even open.

Does unlocker help? http://ccollomb.free.fr/unlocker/

Igor, I have that problem. I haven’t rebooted yet, but avast’s program files folder is locked.

As I said in others posts :

I had to reboot on safe mode to appropriate to me the folder Avast4
Then i can open it.

What exactly does it mean “locked”? That it cannot be removed? Well, there are programs running there (the previous version, present before the update), so it’s not surprising.

Or, you mean that you cannot even enter the avast! installation folder, e.g. in Windows Explorer, and read its files?

This one.

OK, check the security on the folder (Properties / Security tab)… what are the permissions?