No access to original synchronised device

Hi,

I’ve been trying to log my phone in to synchronise between it and my pc but unfortunately I no longer have access to the pc that was original synced and due to some hackers recently deleting my email I no longer have access to the original email.

Is there anyway it can be reset so I can begin a new group between my current devices?

Many thanks

Hi,

I have sent you PM.

Same issue. Please pm as well, r@vast. Many thanks!

Hi,
PM sent.

Same issue here. Please pm as well, r@vast. :slight_smile: Many thanks!

Hi PM Sent.

Same issue here. Please pm as well, :slight_smile: Many thanks!

Hi,
PM sent.

I am trying to sync my phone and my computer. I had it synced on my old phone. I mistakenly deleted the sync from the old phone and my original email link says that it has expired. Could someone please re-send the email so I can sync my new phone and computer?

Hi, Please follow the steps in this guide and ensure that you have an Avast Account: https://support.avast.com/en-ww/article/Synchronize-Passwords-across-devices

I do have an Avast account. I have tried the steps in the guide. When I try to sync my computer and phone, each gives me a code to input, but neither gives me a place to input it.

Hi, I can’t sync my Avast account with my computers. I didn’t received sync code and I haven’t my old pc with Avast.
When I click on restore button of backup identity mail the link has expired.
Can you help me ?

https://i47.servimg.com/u/f47/17/04/59/40/avast10.png

Hi,

Please send me your email(used for Avast Passwords)

Hi, same problem here

Hi,

Please PM me your email address (the one used for Avast Passwords)

Hi, I have the same problem, but avast keeps asking me for my old password. :‘( :’( :cry:

Hi,

Are you referring to the Master Password or the Avast account password?
Please, PM me your email address (used for Avast Passwords)

Avast account password. :-\

If you can’t remember the old avast account password then you will have to start all over.
Please PM me your email address if you wish to proceed.

I am having the same issues. I have Avast Ultimate and I can’t sync my accounts.