Service program update 7.0.1456

"So… anyone having the problem with Flash in Firefox, can you please confirm that the problem goes away when you stop the Behavior Shield in avast?

Thanks
Vlk"

Definitely better without the Behavior Shield (managed to play the whole video), but still some intermittent non-responsiveness - also see a black video screen for some time before it starts playing, which is not usual. However, there have been/are recent/on-going issues with both Firefox and Flash (both new versions)?

Thanks for investigating.

XP Home/SP3

Before, I disabled avast! completely (and that helped), so I’m reacting. Shutting down the Behavior Shield seems to solve the problem. I tested youtube.com and https://www.adobe.com/software/flash/about/ and they didn’t cause Fx to hang anymore.

Edit
: To be clear, we are talking about Mozilla Firefox 13.0.1 and the latest Shockwave Flash Plugin 11.3.300.262, which can be found at https://www.adobe.com/products/flashplayer/distribution3.html]

Windows
(Flash Player 11.3.300.262)

You can check which version you have at:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
or
https://www.adobe.com/software/flash/about/

No such problem here on XP.

In addition I, like a number of others, am having sound problems with the new Flash and am currently using a test version. Adobe are still working on this issue.

I’ve lost my Screen Saver - it’s now completely black?

With the new PROGRAM update I am unable to launch Battlefield 3 through Origin. Once I disable all of the AVAST shields I can launch Battlefield 3 fine. This is the third issue in recent months that AVAST conflicted with Battlefield(Granted one of those issues was the Punkbuster false positive).

Just to note I have tried to exclude Battlefield and Origin(EA Games Steam clone) to no avail.

All my problems (sound, crash, freeze, no launch …) with 4.0.1456 were solved by:
1- download uninstallation tool from Avast
2- download latest version of Avast installer
3- restart the computer in safe mode and run the uninstallation tool
4- restart the computer in normal mode and install the last version
5- restart the computer in normal mode and every program is running well
→ the auto update was done but seems it was not a good job. Stand alone installation was better.

avast! AIS 7.0.1456
Windows 8-RP x64
Mozilla Firefox 14.0b9
Shockwave Flash Plugin 11.3.300.262

No problems :slight_smile:

I’m so glad to have reinstalled Avast 7.0.1456! ACG was terrible! Did you know that duing an automated update AVG 2012 turns off and disables all shields so it can update? It’s also a nightmare and won’t uninstall. I had to manually erase each and every file from the hard drive and registry to get rid of it!

THis new version of Avast is running perfectly, and I really appreciate the work the dev team have done to get this fixed. I said I would reinstall Avast once it was fixed, and I have. I honestly don’t trust any other anitvirus software at all. :smiley:

Hi all,

Just updated to 1456 from 1426, through GUI, under Win XP Home SP3.

It’s been a little over 30 min… and all is well on all fronts, it would seem.
(Besides, I can confirm that the Chrome opt-out does show on the avast’s splashscreen after reboot.)

Many thanks, avast! Team, for your work!

(I do feel however for all the Win 7 users who seem now to have all the hassle :-. Good luck!)

I tried that… several times. Doesn’t solve my problem with Fx and Flash.

Because you’re not using the same software. Both ts1sds as myself are using:

avast! Free Antivirus 7.0.1456
Windows 7 Home Premium 64-bit SP1
Mozilla Firefox 13.0.1
Shockwave Flash Plugin 11.3.300.262

But based on your report I’d say Shockwave Flash Plugin 11.3.300.262 doesn’t seem to be the culprit… :-?

Are either of you using RealPlayer plug-in in Firefox? There is a conflict. Also, the new Flash Protected Mode causes problems. See http://kb.mozillazine.org/Flash and scroll down to “Flash Player 11.3 Protected Mode - Windows”. Start reading from there. A lot of people are having problems with the newer releases of Flash and Firefox.

Excerpt from Nesivos:

 "avast! AIS 7.0.1456 
 Windows 8-RP x64 
 Mozilla Firefox 14.0b9
 Shockwave Flash Plugin 11.3.300.262

 No problems :)"

I don’t know where you got Firefox 14.0b9, but I just searched their web site through and through, and the latest version I see available for download is 13.0.1.

I also don’t know how you’re running Windows 8 since it hasn’t been released yet, unless in both cases you are part of some beta test groups. How did you come by these versions?

Avast still doing the same on virus updating green popup box & sounding VIRUS DATABASE HAS BEEN UPDATED. Twice in this version of avast. Will it be fixed on next update of beta or next full update?

@ ts1sds
It is firefox 14 beta 9, that is what the version number equates to.
Windows 8 has been available as a developer and consumer preview for some time now.

There is a free product called “Revo Uninstaller” available at:

http://www.revouninstaller.com/revo_uninstaller_free_download.html

This software is amazing at de-installing AND cleaning up other products that you want off your machine as completely as possible.

@ David R
Thanks for the info - I actually didn’t know. Sounds interesting - I will look into this further…

Revo isn’t advisable for security applications, you are better off using the programs uninstall utility - see, http://singularlabs.com/uninstallers/security-software/, this has a collection of manufactures removal tools, so that should remove any remnants, registry, etc.

I’m not Nesivos, just pointing you in the right direction of what they actually are.

Hi again… (sorry about the id mix-up)

I disagree! I’ve used Revo to de-install avast, Online Armor, ZoneAlarm, AVG, and BitDefender. All of them were removed cleanly and with no residual problems. I have used it both under Windows XP and Windows 7.