URGENT - Charged for DRi*Avast Software and Need to Cancel

I`m really tired and dissapointed.
10 days is over, many requests/e-mails and still NO refund. :frowning:
Althought Avast agreed it was their mistake.

Hi,

To clarify, we did send out notification emails. However, it seems that you sign up for the trial subscription using an invalid email address.
I have escalated your refund request, and we will get back to you via the case/ticket you created with us.

Thanks a lot, now the refund is done.
To clarify: this is highly unlikely that I put my wrong e-mail adress somewhere and somehow providing in the same time Avast with my real credit card number .
I`ve got my Avast account and am logged in my Avast Premium Security and Avast Cleanup Premium but with another card, without credit limit :slight_smile:

Hi,

When signing up for a subscription one needs to manually enter details (email, credit card etc.)
An Avast Account is not automatically created when you purchase an Avast subscription. - https://support.avast.com/en-ww/article/210/#idt_0120

I have the same problem. I keep getting charged $42.79 for DRI*AVAST SOFTWARE avast.com/ord MN 10/03 even though I have cancelled all of my subscriptions. I can’t even find this one in my list of subscriptions.

Hi,

It seems that you had more than one subscription for Avast Driver Updater. Please contact Avast Support via https://support.avast.com/en-us/contact/sales_refund_general to request a refund and use the following order ID: 99788957400

Charged automatically for DRI*AVAST software on 15 Dec 2021, USD109.99/.
Need to cancel
Catherine E R Mead

Hi,

To request a refund, please visit https://support.avast.com/en-ww/contact/sales_refund

ook ik heb het zelfde probleem als u alleen heb ikj vrijwillig gekocht maar geen breach detection software no antitracking software 60 bugs gone

Please repost your question in English or use this board https://forum.avast.com/?board=31.0

Same story here as others have mentioned - have tried what was recommended but the chat option does not load and I have received no email acknowledging that my support request was received.

Anything else I can do?

Hello,
I was charged in my Mastercard account about 49,99 EUR on March 11th by DRI AVAST for software I never ask for. Please I want to refund my money. URGENT

TRANZACTION: Ref 538414404593 for ***********

Please refound tne money on RO87RNCB0298162530900001 BIC: RNCBROBU

Thank you.

Hi,

You signed up for a trial subscription using this email: bm*****74@gmail.com
Please request a refund via: https://support.avast.com/en-eu/contact/sales_refund_general
Order ID: 106736367000

To whom it may concern,

Good day!

I am requesting to Cancel this fee charged by DRI*AVAST avast.com into my credit card whereby I haven’t done any transactions or purchased any of the Avast Anti-Virus packages. The charge account Reference #: 8801015954 dated as per credit card statement of account on March 28 with an amount of P1,190 Php.

Please assist me on this request as I found this as an illegal and unauthorized transaction that requires immediate attention.

Looking forward for your prompt response on this matter.

Regards,
Jeff

Hi,

I got charged by “DRI*AVAST SOFTWARE AVAST.COM/ORD IE CNY228.00” into my credit card. I have no clue the reason behind and I dont have the charge account reference as well. I dont see any info under my subscription page. I need to get a refund on this.

Please assist me on this request as i found this as an illegal and unauthorized transaction that required immediate action.

Please contact me if you need further info. Thanks

Angus

Hi,

Please PM me the first, last name and country used for this order, and I will try to assist you.

Hi,

Please contact Avast Sales support for further assistance https://support.avast.com/contact/sales

i did not subscribe DRI*AVAST software online and they charged from my account $49.99. today on July 14, 2022. Please make refund of my money.

https://support.avast.com/en-ww/article/Refund-request

This is exactly what happened to me. My card was charged DRI*AVAST Software but I don’t have any subscription in my Avast account, nor have any receipt of the transaction on my email.

Need help.